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Chem-Group

Chem-Group

183K items sold
5.4K followers
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Chem-Group

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    About us

    Chem-Group are distributors of the highest quality Vehicle and Pet Care products. All products we sell are manufactured and shipped in the UK and we distribute worldwide through eBays Global Shipping Centres.

    From start to finish we strive to offer you the best online experience and we are proud to display our Top Rated Seller status as a result of this.

    Our customer service team is on hand should you have any questions.
    Location: United KingdomMember since: 02 Nov, 2014Seller: chem-group

    Business details

    Business name: Car-Chem LtdAddress: Unit 1, Park Road East, Nottingham, Calverton, Nottinghamshire, United Kingdom NG14 6LLPhone number: +44 7950702457Email: sales@car-chem.co.ukVAT number: GB 105114962CRN: 07419773

    Shop policies

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    Feedback ratings

    Last 12 months

    Positive3,818- positive Feedback in last 12 months
    Neutral194- neutral Feedback in last 12 months
    Negative185- negative Feedback in last 12 months

    Detailed seller ratings

    Average for the last 12 months
    Accurate description
    4.8
    Reasonable postage cost
    5.0
    Delivery time
    4.7
    Communication
    4.7

    Seller Feedback (64,818)

    • e***a- Feedback left by buyer.
      Past year
      Verified purchase
      Nothing against seller everything was fine until the courier got hold of item delivery was put off 3 times the box looked if it had been in the ring with Tyson and was delivered yesterday 18th September hooray all the while seller did his best to keep me informed on what was happening he couldn't do no more to help so the seller should not be chastised or held responsible for the couriers downfalls I would definitely buy from seller again as a footnote they are looking for a new courier
    • c***9 (156)- Feedback left by buyer.
      Past year
      Verified purchase
      Excellent seller first class customer service, my parcel showed on tracking that FedEx had not received parcel so I contacted seller he instantly resent parcel then 2 days later both drums turned up one was dated the 3rd and the other dated 8th. So seller had sent me when stated just FedEx that got it wrong. Would 100% recommend this seller
    • f***w (479)- Feedback left by buyer.
      Past year
      Verified purchase
      Hi not going to give bad report. As now the goods have been now delivered after these people. Gave an immediate. Refund. Obviously. After 3 weeks maybe the delivery. People. Lost or. Some thing. Went bit wrong. So now we have it. Informed the company await. Reply. We do not want to. Have hassle. Sending it back. To be fair to them they refunded the money immediately. Town country. Group. J f.
    • s***l (561)- Feedback left by buyer.
      Past year
      Verified purchase
      I'm leaving positive feedback because I eventually received the antifreeze but the process was anything but smooth. The seller did respond to my query, which I sent after I'd waited two weeks and the item arrived not long after. Unfortunately, FedEx left the box with a neighbour and didn't leave a card to say which one, so I had to search for it. Overall, not a great experience.
    • 2***c (461)- Feedback left by buyer.
      Past year
      Verified purchase
      As described. Ordered 2x 5 litre of antifreeze but only 1 despatched. Informed seller and second 5 litre container quickly despatched. 10 out of 10 👍
    • k***o (79)- Feedback left by buyer.
      Past year
      Verified purchase
      great product at a great price, a bit of a hold up with delivery but that was my fault for buying at this time of year over black Friday, seller kept me up to date, great communication and will come back for more A+++++++
    See all Feedback

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