1.3K items sold
60 followers
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About

Welcome to Dees Online Retailer, your go-to destination for high-quality everyday toiletries and custom-made bath bombs. As a family-run business since 2012, we take pride in sourcing the finest products and delivering exceptional service to our valued eBay customers and loyal suppliers.

Our passion for quality and customer satisfaction drives us to offer unique finds and essential items that enhance your self-care routine. Whether you're seeking everyday basics or something special, shopping with us guarantees a delightful experience and products you'll love.

Discover the difference at Dees Online Retailer where quality meets care.
Location: United KingdomMember since: 20 Apr, 2013

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

All Feedback (421)

  • d***d (233)- Feedback left by buyer.
    Past year
    Verified purchase
    Well packaged. Delivery was 19th/20th Nov but not dispatched until 19th & arrived 7 days late & too late for what I wanted them for. Much of the delay was down to the courier Yodel but no communication at all from seller.
  • 6***8 (365)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Awful seller – avoid! Sent me the wrong item, then refused to refund me immediately for their mistake. Instead, I had to return it first, wasting my time going to the post office. On top of that, they expected me to pay for packaging—outrageous! A decent seller would own up and make things right, but this one tried to shift the burden onto me. Completely unacceptable. Buy elsewhere!
    Reply from: dees-online-retailer- Feedback replied to by seller dees-online-retailer.- Feedback replied to by seller dees-online-retailer.
    Dear [Customer's Name], We’re sorry to hear that your experience did not meet expectations. We strive to provide the best service possible, and we regret any inconvenience caused. To clarify, we did not refuse a refund but followed our standard return process, which ensures fairness and efficiency for all customers. As part of our policy, we kindly request that items be returned before processing a refund or replacement. We understand that returning an item takes time.
  • 7***n (1695)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Although I cancelled order due to getting in local shop for only £10. The seller is 100% at actioning refund.
  • u***d (1862)- Feedback left by buyer.
    Past year
    Verified purchase
    Good communication regarding delivery times - arrived this morning. Item as described. Would use seller again.
  • r***f (32)- Feedback left by buyer.
    Past year
    Verified purchase
    Delivered after the courier had emailed to say item had be delivered. Item as per the sellers description
  • -***- (1890)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    quick with sending exactly as described, recommended seller +++++++++++

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