Received 4 Lutron Caseta dimmer switches and 1 did not work out of the box. Contacted seller and he said he would send another with a return label for the defective one. After several attempts contacting the seller and promising to replace the item and send a tracking # I had to contact eBay. The seller promptly offered a partial refund for my purchase (very fair amount). Seller indicated he was waiting for new stock to replace the item. Never mentioned in previous communication.
a***l (152)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller went above and beyond to correct mistaken shipment. Items just as described. Would buy from again.
o***c (31)- Feedback left by buyer.
Past 6 months
Verified purchase
Product came quick and as described. Quick and easy transaction.