24K items sold
3.0K followers
Contact

Shop by category

    This Shop has no inventory available in your location

    About us

    Emma Mattress - a promise of great nights' sleep. Bringing a great nights' sleep will always be at the core of what we do here at Emma. Our mission at Emma is to create the best mattresses for energetic felling in the morning. Our multi-award winning Emma products aren't just comfortable, pressure-relieving and supportive, they're also extremely durable.
    Location: GermanyMember since: 16 Apr, 2020Seller: emma_sleep

    Business details

    Business name: EMMA MATRATZEN GMBHAddress: Wilhelm-Leuschner-Str., 78, 60329, Frankfurt am Main, GermanyPhone number: +49 15205488115Email: support@emma-mattress.co.ukVAT number: GB 264224419CRN: 13080848

    Detailed seller ratings

    Average for the last 12 months
    Accurate description
    4.8
    Reasonable postage cost
    5.0
    Delivery time
    5.0
    Communication
    4.9

    Seller Feedback (5,287)

    • r***l (164)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Was fine because the wrapped up size was same as my single but it was rolled and folded and was indeed the double I had ordered … all fine and as described bit of a delay with postage but I think that was UPS fault so am very happy with the seller
    • c***c (615)- Feedback left by buyer.
      Past month
      Verified purchase
      They are good mattresses, the item arrived well boxed and very well packaged. Worth every penny, and worth the wait! Delivery was almost a disaster as UPS did deliver to the wrong address, but they went above and beyond to rectify the problem on the same day! And they delivered a day earlier than expected. From start to finish a great service provided throughout!
    • a***5 (455)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      The mattress sent to me was Emma Original instead of Emma Premium. After providing photographic evidence to the seller, they refused to admit their mistake and actually told me that I am wrong and that they sent the correct mattress. I had to return this mattres under the 14 day sleep warranty. The courier company they use did not provide me with the collection confirmation slip so I had to take photos to prove the seller the item was collected so they could get my refund. Poor service.
    • s***9 (26)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Very pleased with this purchase, fantastic price, excellent quality, condition and appearance was like new. This had been vacuum packed which was very helpful. We unpacked the mattress and left it for 24 hours before being used and can confirm this is very comfortable. Communication could be improved, delivery was a week earlier than estimated and had been informed that it would arrive on Monday but was left on our doorstep while out Saturday morning and had no communication about this change.
    • g***k (483)- Feedback left by buyer.
      Past month
      Verified purchase
      All as described, sent quickly with good communication
    • z***p (1650)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Very quick delivery, arrived 6 days before the advised delivery date, very well packaged, excellent 👌

    About us

    Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!356/1000