Really great purchase, I love it and got it at reduced price as special offer we had a few problems at start understanding assembly but supplier fab with their replies. Shipping good time kept up to date , it's a really lovely suite I waited a long time to decide to get one and very pleased with my purchase
e***7 (716)- Feedback left by buyer.
Past 6 months
Verified purchase
DO NOT USE !!!!
Ordered never arrived !! Lost in warehouse apparently. Refused a refund after numerous chases to be told ebay would “favour me” and sort a refund how dare you take somebody’s money not deliver and then refuse their money back absolute jokers!!!!!!
5***m (31)- Feedback left by buyer.
Past year
Verified purchase
Item never arrived. Seller never responded to the request I raised. I rang Furniture Maxi directly and as soon as I said I ordered an item via eBay that hasn't arrived the line went dead. In addition they relisted the item at a higher cost and set the original listing to sold out. Very disappointed as the furniture looked just what we wanted and they seem to have good reviews but don't be fooled. Based on my experience I think these reviews are probably fake. Terrible experience.
h***2 (397)- Feedback left by buyer.
Past 6 months
Verified purchase
WOULD NOT RECOMMEND!! No communication to say they've cancelled your order, on the day its due for delivery! I only knew as went looking for tracking details as thought it's odd I hadn't received them. No reply to messages. No refund. Had to get ebay to sort refund (3 weeks later) as they clearly had no intention of refunding even though they cancelled the order.
j***_ (104)- Feedback left by buyer.
More than a year ago
Verified purchase
Product exactly as described, had a very good deal on Ebay due to sale offer on certain sellers, sofa arrived well before estimated delivery date and was really easy to assemble, anxious at first as described as being described as flat packed, but all you have to do is fit the rear seat rests, I personally feel have had a good deal and was also impressed by the delivery company, kept to text schedule and I also received a phone call before delivery to ensure I was at home, 100% positive response