Seller responded very quickly to a problem I had and replaced quickly
n***t (280)- Feedback left by buyer.
Past year
Verified purchase
Great item, good value. Arrived quickly and perfectly packaged. Highly recommend this seller, thank you. A+++++++++
r***c (573)- Feedback left by buyer.
Past year
Verified purchase
Fast delivery and well packaged very good price.
r***t (43)- Feedback left by buyer.
Past year
Verified purchase
Fast dispatch, seller communicative and items appear authentic. Thank you, can recommend.
Reply from: griff384- Feedback replied to by seller griff384.- Feedback replied to by seller griff384.
Unfortunately this feedback bears no resemblance to the text conversation I have had with this buyer. According to the tracked Evri delivery, the parcel WAS delivered. The buyer contacted me stating it hadn't been, and I immediately advised the buyer to contact Evri (as it was shown as delivered) to get the ball rolling in relation to the missing parcel. I did explain to the buyer that I couldn't just send out replacements but offered to help with her issue through the correct channels.
u***k- Feedback left by buyer.
More than a year ago
Verified purchase
Seller is amazing, Royal mail is not. Have to file a claim, Nothing to do with seller the communications between us are brilliant and great shop great items great prices, Just royal mail let us down
Reply from: griff384- Feedback replied to by seller griff384.- Feedback replied to by seller griff384.
Hi, strange Feedback, as it wasn't even sent via Royal Mail, and my tracked delivery service shows it as delivered, as does Ebay.
e***k (26)- Feedback left by buyer.
Past year
Verified purchase
Slight problem with the courier, not the seller, but the seller sorted straight away
Reply from: griff384- Feedback replied to by seller griff384.- Feedback replied to by seller griff384.
Item was packaged and sent on the same day in the normal way, and I was not even aware the item had not been delivered and it has not been received back.
I was given no option to rectify the situation before this negative feedback was left.
Once aware a replacement was sent.