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Reviews (1)
02 Dec, 2017
I recently found the glass from inside has developed a few marks, can this be cleaned with the Fires yearly.Only one problem I have with this product
Dear Sirs I am delighted with this product , but I have one problem which is very inconvenient . The problem being i.e. To Ignite the Fire, I should state I complete this procedure as per instruction manual. This procedure can take some time to complete, when I see the ignition flame through the side window and keep hold of the knob for approx 10 seconds as stated.The Fire does not ignite & very often have to repeat all this possibly 3 times. I am sure you would agree this is not very satisfactory, as instruction manual does not state this to be a problem whatsoever. I look forward to your relply just in case I have received a Faulty Product . Yours Faithfully Mr John Matthews. Tel no - 0131 466 6967 YI Have a 7 year Warranty from Flavell