613 items sold
35 followers
Contact

About

Location: United KingdomMember since: 11 Nov, 2023

Business details

Business name: hull online group limitedAddress: 167 Frome Road, Hull, United Kingdom HU8 9QDPhone number: +44 7958533376Email: office@hullonline.co.ukCRN: 15200823

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

All Feedback (209)

  • 4***n (1506)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Quick delivery great price.
  • a***h (131)- Feedback left by buyer.
    More than a year ago
    Verified purchase
    Seller sent the wrong item ( body wash instead of the lotion I ordered) and they were very rude when I contacted them to explain that. They refused to even acknowledge they made a mistake and said it was my fault !! I have contacted ebay and made a formal complaint as well. Shocking behaviour, no customer service whatsoever. Definitely do NOT recommend this seller!!!
  • d***i (919)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described, thanks
  • r***9 (1955)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller,thanks
  • l***y (1010)- Feedback left by buyer.
    More than a year ago
    Verified purchase
    Irresponsible seller! The items were sent in a thin, damaged plastic bag, that was left in the rain and water was sipping as delivered. I had to dry the toothpastes in the sun. I did not return it in order to avoid further hassle. It was the first and the last time I have used this seller. Everyone please learn from my experience. It may be the first time I have given a negative feedback in 15 years.
    Reply from: hullonline- Feedback replied to by seller hullonline.- Feedback replied to by seller hullonline.
    You didn't return return it because the product had nothing( see pic) and was bought almost free! the toothpaste is intact inside! we do not deliver we sell product!
  • s***4 (517)- Feedback left by buyer.
    Past year
    Verified purchase
    Didn't receive how can I tell you what I love ? I'm so disappointed because didn't receive and didn't have the money back and even didn't replayed my last email. tomorrow I'm going to call eBay to solve with PayPal
    Reply from: hullonline- Feedback replied to by seller hullonline.- Feedback replied to by seller hullonline.
    Hi ! you have receive money back! Regarding parcel number: C00HHA0519681675. Thank you for submitting the required information for your claim. I’m sorry for any inconvenience caused by this situation, so I would also like to thank you for your patience while we reviewed your claim. I understand how frustrating it can be for both you and your recipient when a parcel isn’t delivered as expected. When issues arise, we will always seek to remedy the situation and we are happy to pay up to the lev

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