Bike was purchased as a refurbished item but hygge sent us a totally new bike! Great comms and a slight misunderstanding about the shipping costs was dealt with quickly. We also received the bike in only 2 working days. Very happy with the bike, which comes with 6 months warranty. Had to do the usual checks which come with getting a bike in a box, battery was fully charged too. Had a whiz round on it tonight and it's a high quality item from a very professional seller. Recommended!
1***a (131)- Feedback left by buyer.
More than a year ago
Verified purchase
All as described, excellent communication, very helpful, prompt delivery
e***p (209)- Feedback left by buyer.
More than a year ago
Verified purchase
Fantastic product, fantastic accessories,fantastic customer service, good communication and very reliable customer service ,good listener and always give solutions and solved any issues. I just charged the battery and I'm yet to use it but I trust Hygge, the bike looks wonderful and amazing
greenapple11082012 (296463)- Feedback left by buyer.
Past 6 months
Verified purchase
Hope to deal with you again. Thank you.
r***e (488)- Feedback left by buyer.
More than a year ago
Verified purchase
Great service. Disappointed with condition of bike but quickly resolved