kanto_to_aincrad

All Feedback (3,789)

• 6***1 (76)- Feedback left by buyer.

  Past month

  Verified purchase

  The parcel arrived in time. The figure looks amazing, I was waiting for this figure for such a long time and it's 100% worth it. Thank you so much. They both look amazing, I love them so much. Thank you so much. The parcel was packed perfectly in it's original box. The figure came in perfect condition as it was described. Highly recommend the seller to anyone. Thank you so much once again.

  
• d***d (16)- Feedback left by buyer.

  Past month

  Verified purchase

  Lovely seller super fast postage safely packaged the items arrived just as described and at a amazing price i couldn’t recommend more and i love the acrylic thank you so much !!!
• l***e (873)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item arrived damaged, packaging inadequate. Seller advised they would contact Royal Mail and receive a refund without returning. Told son he could keep the item waiting one month seller received refund from Royal Mail and now refuses to refund unless item is returned. One unhappy son very disappointed experience and would not recommend the seller. Figure was £70 which the seller has robbed from my son. Hoping eBay will step in to resolve as we feel conned.

  Reply from: kanto_to_aincrad- Feedback replied to by seller kanto_to_aincrad.- Feedback replied to by seller kanto_to_aincrad.

  The packing was great, item was damage in post as outer box was crushed on one side, the buyer then opened a return case and refused to send the item back for a refund, buyer then closed case still asking for a refund, even asked for the money to paid via PayPal which is against eBay policy, I tried everything I could to help the buyer as they didn't know what to do, I went beyond what any seller would have done, even as a good will gesture I still offered them a refund if they returned it.

  Follow-up from: l***e- Feedback followed up on by buyer.- Feedback followed up on by buyer.

  The seller did not go above and beyond. Claims he could not refund when eBay confirmed you can. Took money off my son and also claimed back from Royal Mail. Refuses to respond back to messages. Buyers beware of this seller. Managed to resolve with eBay thankfully. Packaging was inadequate despite what the seller claims which was the reason for the damage. I have used eBay for over 22 years and this is the worst experience yet from a seller. AVOID

  
• t***3 (906)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great seller! Open to an offer and we reached an agreement quickly. Arrived very well packaged and protected and she's perfect! 5*
• 9***u (54)- Feedback left by buyer.

  Past month

  Verified purchase

  Absolutely stunning condition really really good value very well packed and brilliant postage 10/10 will be most definitely purchasing from you in the future
• 2***2 (2)- Feedback left by buyer.

  Past month

  Verified purchase

  Package got here quick. I did message the seller before buying with a quick question and they answered right away. The figure was nicely packaged, a lot of bubble wrap and tissure paper, all the figure pieces were also wrapped in bubble wrap.