Mine arrived in the UK from Gigaparts USA. Pefectly packaged and boxed, no complaints. However, when trying to extend the antenna to it's full length, 2 of the rods were totally stuck and would not budge. Tried pulling them apart with pliers etc, but couldn't do it. Finally put some lubricating oil on all the joints, and eventually managed to grip the stuck rods with pliers, and using force, managed to pull them out. I hope I haven't damaged the antenna. Not had the chance to test it out yet to ensure it works ok.