Wishing I had opened the packaging ASAP and put some bottles of wine in! Maybe I’d have a chance to return it. The most upsetting things are: does not accommodate 19 bottles of wine, in fact the advertising details make no mention that certain bottle sizes could not be stacked on the pre setup shelf position; taking out a shelf to make an adjustment was quite fiddling; and once the shelf is removed it couldn’t be stacked inside of the cooler nor on top of another shelf; and one shelf space becomes lost; stacking the wine on to of each other to make up for lack of space did not work for me and, even then 19 bottles could never be achieved! With the shelves back in their original position I think I got 7 bottles of different sizes in. Note! I couldn’t get my champagne bottles in! I am so disappointed with this product and it hurts me when I think of money I spent on it, every time I see the cooler with only a few bottles in it instead of the maximum advertised, I want to cry. I should have stuck to one of my rules for certain things, fridges, cookers etc, it needs to be seen! Lastly I may still write to the manufacturer as I do believe that I have been misled with the details given. PS: the cooler itself on the outside is reasonably nice looking, I have no idea if it is energy efficient although the temperature is adjustable.