661 items sold
36 followers
Contact

About

Location: United KingdomMember since: 20 Apr, 2024

Business details

Business name: Pelican BayFirst name: PelicanSurname: BayAddress: 3 Forest Road, Enfield, Middlesex, United Kingdom EN3 6STEmail: contact@pelicanbay.co.uk

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

All Feedback (220)

  • h***f (139)- Feedback left by buyer.
    Past month
    Verified purchase
    Ordered 2 sets of this seller delivered quickly.. But!!! Only received one set After contacting the seller and informing them with proof!! they insisted that I recheck the package as I might have missed the other set (yeah ok) 😂 they then said they would refund as good will for missing item… not very professional or good customer service I definitely won’t be buying anything else from this vendor
    Reply from: pelican-bay- Feedback replied to by seller pelican-bay.- Feedback replied to by seller pelican-bay.
    Each kit weighs 100g. The photo you sent of the label clearly shows a weight of 200g. We send single kits as large letters, but due to your order containing two sets and exceeding 2cm in thickness, it was processed at the post office as a small parcel at a higher cost! We don’t pay increased shipping fees for no reason. The postage alone confirms both items were packed, yet a refund was still issued purely as a courtesy. It’s unfortunate that integrity and common sense weren’t extended in return
  • l***8 (144)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller - perfumes was as described and fast delivery !!!
  • b***1 (272)- Feedback left by buyer.
    Past month
    Verified purchase
    Package was damaged in transit! Seller was really helpful and gave a refund!
  • z***z (439)- Feedback left by buyer.
    Past year
    Verified purchase
    Great product, comfortable shoes, one of the top services, easy communication, quick respond, really fast delivery (tbf this is first time I have experienced so fast delivery) no issues at all, so definitely 100% recommended seller, I will be back!!! Thank you
  • _***j (202)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Purchased for my son but unfortunately when they arrived he no longer required them,I got in contact with the seller and there was no problem returning them and refund was soon back in my bank.
  • a***t (512)- Feedback left by buyer.
    Past year
    Verified purchase
    Great seller very good communication even faster delivery will buy from this selller again👍👍👍

About

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!1/1000