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About us

Originally founded in 1986 as Universal Textiles selling hosiery products the company was transformed in 2012.

Now named Pertemba, we have evolved into an Internationally renowned seller of high quality products, ranging from clothing, shoes and bags to homeware, giftware, outdoor and pet products across over a thousand top brands.

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Location: United KingdomMember since: 11 Aug, 2005Seller: pertemba

Business details

Business name: Universal Textiles UK LtdFirst name: PertembaSurname: OrdersAddress: 50 Oswin Road, Leicester, Leicestershire, United Kingdom LE3 1HRPhone number: 01162182188Email: ebay@pertembaglobal.comVAT number: CH 328469747, GB 881222534CRN: 06865782

Shop policies

Postage
Returns

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (361,370)

  • 6***1 (75)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Pleased with item. As described and arrived within 5 days. I was initially disappointed as I could not get multi buy offer on his item even though I was buying two t shirts at the same price just different designs, but after raising the issue with seller they kindly refunded me 10% of my order back. Seller communicated quickly prior to purchase and afterwards. Would buy from again. Thank you for rectifying my experience.
    Reply from: pertemba- Feedback replied to by seller pertemba.- Feedback replied to by seller pertemba.
    Hello, I am sorry to hear you were unable to contact us prior to purchasing, I can see all our channels are open to receiving messages, I can only assume there was a technical issue with eBay. I have passed your feedback to the relevant department to review the offers and hopefully open the offer to other items. Please accept my apologies for any disappointment caused.
  • 3***t (143)- Feedback left by buyer.
    Past month
    Verified purchase
    A very well made cushion cover which was well packaged. When there was a problem receiving the item via the postal system, the seller was excellent at communicating with me and sorting out the problem. I can recommend this seller.
  • e***e (36)- Feedback left by buyer.
    Past month
    Verified purchase
    Artikel wie beschrieben, habe diese Jacke zum zweiten Mal gekauft damit ich eine zum wechseln habe. Super Qualität ! Preis ist auch in Ordnung ! Schnell geliefert ! Zur Kommunikation kann ich keine Angaben machen , es war nicht notwendig . Alles in allem, Top ! kann Ich echt empfehlen. mfG Rainer Flicke
  • a***2 (1360)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    My item unfortunately came faulty however the seller resolved it extremely quickly and refunded me straight away just waiting to get it back so can order again as shopped here a lot never had an issue I’m guessing it’s probably the currier that caused the damage but the seller made it so easy to work with them on this it’s much appreciated thank you 🙏🏼 and I will certainly still recommend the store as value and good customer care 5****so when I get it I’ll reorder from this seller ☺️🙏🏼
  • s***j (510)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The item delivered was incorrect. So I contacted the seller, who responded extremely swiftly and requested photos of the item I received. Once I had done this then a refund was issued instantly, and labels were sent to me so that I could return item at no cost to me. No complaints at all from me regarding the seller's excellent communications and customer services. Five Star eBayer.
  • 7***a (111)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good quality, true to colour. I received a email saying it would be delivered on 24th - in time for my competition on 26th. . Didn’t arrive 24th or 25th. I was unable to track parcel so I contacted seller. Have to say their response was quick & action taken. I suspect it wasn’t despatched on 22 nd. It did arrive on 26th but I was already at my competition. However I would buy from them again.

About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!360/1000