Unfortunately, these shoes never arrived but that was the fault of Royal Mail, not this Seller. Very good communication, and refund issued. All I would say is find another Carrier. Royal Mail are no longer the best, there are plenty of others to choose from, or at least give your customer the choice if that’s possible. Thank you for dealing with my issue. I do appreciate it.
j***s (201)- Feedback left by buyer.
Past year
Verified purchase
The item was dispatched quickly and is as expected and described.
An unexpected hassle was that Royal Mail determined that the package was a Small Parcel rather than a Large Letter and I therefore had to pay an additional £3.50 to have it delivered. I let the seller know and asked for a refund of the additional postage costs and within a couple of hours the seller had replied and arranged the refund. Perfect response from an excellent eBayer.
j***e (1214)- Feedback left by buyer.
Past 6 months
Verified purchase
Item was lost in transit. Msg sent and what a lovely guy! Was apologetic (it’s not his fault anyway!), quick response and refund issued. No hesitation. Would def use again! Thanks sweety! 😘
c***t (118)- Feedback left by buyer.
Past 6 months
Verified purchase
As described value for money packed and posted very quick
e***5 (352)- Feedback left by buyer.
Past 6 months
Verified purchase
Never received the swimming costume although was informed by the seller and they tried to replace with another one. I declined the offer. the communication was good and the refund came through quickly hence the positive experience.
m***a (285)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived on time, very well packed and exactly as described. Great value purchase.