18K items sold
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    About

    Location: United KingdomMember since: 28 Jul, 2017

    Business details

    Business name: Red CapAddress: 14 Iris Grove, Darlington, Durham, United Kingdom DL1 1AU

    Detailed seller ratings

    Average for the last 12 months
    Accurate description
    4.9
    Reasonable postage cost
    5.0
    Delivery time
    4.8
    Communication
    4.9

    All Feedback (6,893)

    • 1***3 (908)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Great communication & service , I ordered the incorrect width and was exchanged with no hassle .+++
    • 6***6 (899)- Feedback left by buyer.
      Past year
      Verified purchase
      ‘Brilliant’ 🤩 ! 5 star all round service & communication ✨ Quality and as described item that arrived well packaged and on time 💫 Extremely pleased, ‘thank you’ sooo much !! 🙏😁 Recommended, trusted, top seller 🥇🏆 🌟🌟🌟🌟🌟 👍🏻
    • t***r (98)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Strap advertised as spring bars included, unfortunately when it arrived there were no spring bars in the package. Messaged seller and unfortunately haven’t received a response. Strap is decent quality but description inaccurate.
      Reply from: redcap-rcw- Feedback replied to by seller redcap-rcw.- Feedback replied to by seller redcap-rcw.
      You received a prompt reply and partial refund to cover the cost of the missing spring bars!
    • c***j (2152)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Long wait for strap to be delivered, no response from seller when asked, when it finally turned up it was the wrong colour so had to return now I'm being made to wait for my refund even thought the seller has received the returned strap. very bad customer service will no be dealing with this seller again.
      Reply from: redcap-rcw- Feedback replied to by seller redcap-rcw.- Feedback replied to by seller redcap-rcw.
      Ordered over a bank holiday, item sent straight after and arrived within the timescales stipulated on the listing. You didn't get a response as 1) you messaged over the weekend, 2) the item wasn't overdue and 3) the item was delivered on Monday, so there was really nothing to reply to at this stage. I'm sorry that the wrong colour was sent. The return was delivered on Friday and I've broken off my weekend to refund you 48 hours later. I am pleased to hear you won't be bothering me again.
    • 7***7 (128)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Didn't arrive,contacted seller asking where is my order, told him this was was poor service,and was going to leave a poor review.His reply to this eas he told me to piss off.Reported this to Ebay. Avoid this seller,Rude,
      Reply from: redcap-rcw- Feedback replied to by seller redcap-rcw.- Feedback replied to by seller redcap-rcw.
      If you don't want rude, try being polite yourself. Just because you're the customer doesn't mean you get to be a d!*k
    • e***9 (578)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Great and good value product, quick delivery, great Ebayer , many thanks!

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