This seller is not to be trusted. The item was advertised as new it was not, was not in original packaging and had a power adapter not supplied by Google. It did not work and I asked to return it. Refund depended upon receipt so I sent it 1st class tracked and signed. The seller refused to refund my £6.19 postage costs and even threatened to withhold my refund of £52,71 unless I first posted a very good review – Blackmail! This seller has now been reported Buy from him at your per Peril
Reply from: supreme-electrics- Feedback replied to by seller supreme-electrics.- Feedback replied to by seller supreme-electrics.
Buyer has attitude problems and very aggressive, he bought the item not knowing how to use it and then says it’s faulty, i told him to return, he used to the more expensive service instead of allowing me to provide a label. then i said as a one off i’ll cover as my usual cost is £3.39. I said to not leave a bad review because it was buyer error. description stated no packaging and photos did and it stated plugs may vary! Everything was stated, ebay needs to do something about buyers lying.
Follow-up from: e***r- Feedback followed up on by buyer.- Feedback followed up on by buyer.
I resent being called a liar. I have experience of Chromecast being a user for more than a year and having set them up for less techi friends. This item was inoperable and I was never offered a return label.
l***l (90)- Feedback left by buyer.
Past 6 months
Verified purchase
DO NOT BUY From this Seller!!! I bought a chromecast for £50 and it arrived broken with a bent up hdmi connector. It is completely unusable and as soon as I mention i would like to go through the eBay return process they ignore my messages. It was sent in a plastic bag, no other protection, just loose in a bag. They wanted me to send it back before sending me a new one but as soon as I mentioned I would like to go through eBay returns, nothing. Stay away from this scammer.
Reply from: supreme-electrics- Feedback replied to by seller supreme-electrics.- Feedback replied to by seller supreme-electrics.
hi, we do apologise it seems royal mail have damaged this. we will make sure to use bubble wrap for future orders. sorry for the inconvenience caused
9***r (334)- Feedback left by buyer.
Past 6 months
Verified purchase
Item received condition well packaged quality appearance as described quick delivery excellent service highly valued recommended seller thank you
i***l (741)- Feedback left by buyer.
Past 6 months
Verified purchase
A postage issue with this transaction, but the sellers communication was excellent throughout, and the issue resolved. Happy with the items received & well packaged. Highly recommended. Thx !
r***l (89)- Feedback left by buyer.
Past 6 months
Verified purchase
Good experience all round with this seller, Mustafa was attentive, very quick to respond, items as described and packed well, buy with confidence.
u***a (25)- Feedback left by buyer.
Past 6 months
Verified purchase
great seller, had an issue with the product originally but the seller was very helpful in troubleshooting and sorting out my issue.
The product was a little dirty with some scratches and marks on the product but not an issue as it gets plugged in and not seen again. The product works as described and has not caused me any issues since