Gobathrooms

Seller Feedback (34,151)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The plinth of the unit was damaged, so I requested a replacement which was sent out quickly, except it was the wrong colour. So I contacted GoKitchens to tell them and they sent out another. Again, the wrong colour. It was only on the third attempt that we got it right. I was tempted to put neutral but the customer service has been excellent throughout and I can't fault them for trying to put the mistake right (even if it took 3 goes) TLDR: Customer service: Great, Order pickers: Sort it out
• e***t (1049)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Quality excellent, great price. Excellent communication. Basin arrived broken, contacted seller - a replacement arrived within 2 working days. Would use this seller again. Brilliant. A1
• l***1 (316)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Top ratings, yesterday placed order, today received, very good packing, prompt messages, this seller is real business person what nowadays is a rarity, twenty stars is not enough as the quality of seat looks very good, thanks for deal, I was lucky to order here 🙏☕️🤝
• a***n (339)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I ordered a replacement sink, it arrived quickly and very well packaged but unfortunately with a large chunk cracked off, I guess it sustained a substantial knock in transit. A message with pictures of the damage resulted in a replacement being dispatched immediately, again arriving quickly and undamaged this time. Within the hour it was fitted in place of an existing damaged sink. Excellent response and brilliant communication. Would recommend.
• 1***2 (331)- Feedback left by buyer.

  Past year

  Verified purchase

  This seller was great. I had a delivery of 1 box 8 tiles. When opened 4 of the 8 were broken. When I contacted them gotobathrooms.i had replacements4 tiles within 3 days. Thank you. However not the same for DPD driver same man both days. He was rude and inpatient he refused to wait until I could open and check. Noting my delivery was very well packed and had fragile tape all over packing he still had bumped his van up onto curb. No good review for you.

  
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Lovely unit. Had good communication with the company regarding delaying the delivery as we were on holiday. They agreed and we arranged to receive it when we got back - then received an email saying it was out for delivery, 3 days before we came home. I was assured that it was a standard email and my delivery was still for when we got back - unfortunately it was delivered before we came back.