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The Online Pen Company

The Online Pen Company

89K items sold
3.5K followers
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About us

Since starting out in 2006, The Online Pen Company has grown from a small, specialist fine-writing retailer, to a market leader in pens, stationery and art supplies. Now with worldwide shipping, a team of committed and enthusiastic staff and a range of over 7,000 products, all whilst still maintaining the easy to use, simple to deal with values we were founded on.
Location: United KingdomMember since: 15 Apr, 2015Seller: theonlinepencompany

Business details

Business name: Pilotfish Trading LtdAddress: Unit 5, Barracks Road, Sandy Lane Industrial Estate, Stourport-on-Severn, Worcestershire, United Kingdom DY13 9QBVAT number: GB 822108467CRN: 04892700

Feedback ratings

Last 12 months

Positive2,720- positive Feedback in last 12 months
Neutral26- neutral Feedback in last 12 months
Negative34- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (26,338)

  • r***n (120)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As shown and described. Great quality pens, in new condition, only minor issue which I think occurred in shipping was that the case was cracked. They are cheaper through this seller than many others so definitely worth buying here. They were packaged in the original packaging and had not been tampered with so I was happy that this set was brand new never used. And as I said, I think the damage is due to the uk postal service not the seller. Recommend you buy from here.
  • n***n (570)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great communication, superfast delivery, secure packaging, item as described, good quality, good condition, nice appearance, great value for money! Thank you!
  • a***c (85)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great item, as described. Fair price, quick delivery in excellent condition and packaging, smooth transaction. Happy with my purchase, thank you!
  • o***n (145)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Nib unit arrived on time and as described, in protective plastic case for protection. Seller communicated updates related to possible delays due to our postal service strike (there were only minor delays, but it is obviously not the seller's fault). Professional and smooth transaction. Thanks!
  • s***r (136)- Feedback left by buyer.
    Past month
    Verified purchase
    Amazing Seller! The pencils arrived exactly as described, brand new, and in very secure packaging. The shipping time was very fast as well. I am very happy with my purchase!
  • h***c (1949)- Feedback left by buyer.
    Past month
    Verified purchase
    Nice quality, prompt despatch, well packaged. Great price, prompt reply to enquiry I had about item prior to purchasing. Recommended
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