Listed as a set of trailer tyres, so I'm assuming two tyres. One tyre delivered. When I contacted them they said I only ordered one. I told them I ordered a set as per the listing so thinking two tyres as anyone would with it saying a set. Nope, I was told the price was per tyre. I wouldn't have bought off of them one tyre as too expensive. The listing has been changed since I queried them. Funny that.
5***2 (1028)- Feedback left by buyer.
More than a year ago
Verified purchase
items as described, delivered later then described and had to chase to find out where items where ,however good coms and good customer service to resolve delivery delay ,would use again
c***e (59)- Feedback left by buyer.
More than a year ago
Verified purchase
The wheel arrived damaged so opened a return, return label was wrong but got told to use it anyway and they would refund me the postage. Communication was ridiculous, waiting on responses. I did get the full refund for the wheel but £16 out of pocket for the postage and haven’t heard anything else from them. Just beware!
Reply from: thestorespowys- Feedback replied to by seller thestorespowys.- Feedback replied to by seller thestorespowys.
No it didn't. We sent you a brand new wheel. You decided to return someone elses item claiming to be ours, our wheels are date stamped with a batch number system, with the view of keeping the new item we sent and claiming a refund as well. A common scam circulating ebay at the moment, we didn't refund you either, your dishonesty and deceit is the reason you claim to be out of pocket. This type of buyer can only use the negative feed back to discredit honest sellers.
r***t (582)- Feedback left by buyer.
More than a year ago
Verified purchase
Good Comms. Arrived wrapped up - no problems. Thanks.
l***8 (1275)- Feedback left by buyer.
More than a year ago
Verified purchase
One wheel turned up damaged. Seller basically said I was lying and that I was 'trying it on'. Disappointing customer service - I even offered to return at my own expense. Delivery was fast and was well packed but the response from the seller was unacceptable.
Reply from: thestorespowys- Feedback replied to by seller thestorespowys.- Feedback replied to by seller thestorespowys.
All orders are photographed prior to wrapping and despatch, to make sure that we maintain quality products with no damage and packaged accordingly, we only sell new wheels and tyres and have no reason to send out damaged goods. completely false claims, buyers and sellers beware. theres a reason why we are a top rated seller, because we do everything right.
6***t (519)- Feedback left by buyer.
More than a year ago
Verified purchase
Fast and efficient service, item as described, really well packed no damage, perfect thank you.