449 items sold
26 followers
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About

Your go-to shop for quality tools!
We offer a wide selection of reliable tools for both home and business improvement. Whether you're tackling DIY projects or managing professional repairs, we've got the right tools to help you get the job done.
Location: United StatesMember since: 13 Jun, 2023

Detailed seller ratings

Average for the last 12 months
Accurate description
4.7
Reasonable postage cost
5.0
Delivery time
4.8
Communication
4.7

All Feedback (111)

  • 8***8 (1)- Feedback left by buyer.
    Past month
    Verified purchase
    This package took a LOT longer than it should have, and that in no way reflects on the seller. The tool works fine, even though the box was very beaten up. I have NOT revised my opinion of Ground Advantage handling, but the seller couldn t have known that it was so inappropriate for offshore delivery. The seller deserves top marks, it is USPS that has been found wanting.
  • c***e (886)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent seller! Item arrived exactly as described, well-packaged, and shipped quickly. Great communication and top-notch service. Highly recommended! ⭐⭐⭐⭐⭐
  • e***l (191)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This seller hides behind the concept of "asking for pictures to confirm" - but they shipped the item before I confirmed. The pictures also hide the fact that a critical piece was missing, which makes this tool pretty much unsafe to operate. While they did respond to messages, they also clearly knew something was wrong, and decided NOT to disclose that this should have been sold as non-operational and for parts only
    Reply from: totaltoolsllc- Feedback replied to by seller totaltoolsllc.- Feedback replied to by seller totaltoolsllc.
    Thank you for your feedback. As noted in the listing description, we asked buyers to request photos before purchase for this specific tool. While this step was missed by you, we still sent images and received your approval BEFORE shipping. The item was listed as used but is fully functional—only a small part was missing, as shown in the photos sent to you BEFORE shipping. A video was also recorded to confirm the item functions.
  • n***6 (4)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Product was as described and shipping was fast. It was packed well and in good condition. It was a good value for the price.
  • b***h (97)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller. Item was new probably open box,saved me at least $75 if bought new. Shipping was fast.
  • 8***a (496)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Seller DID ship the item. However, it was lost during shipping. When I contacted the seller, their first response was "it's not our fault". I understand that, but it IS their responsibility. They promised to look into it and asked me to wait 3 business days. These passed and no response. I attempted to contact them again and never received a response again. Can't say anything about the product but would not buy from this seller again.
    Reply from: totaltoolsllc- Feedback replied to by seller totaltoolsllc.- Feedback replied to by seller totaltoolsllc.
    Thank you for your feedback. Our first response was an apology for the inconvenience. We contacted FEDEX and submitted a claim. Since this matter was not going to be completed within 3 business days, a refund was successfully sent to your primary payment method. However, that was not mentioned on your feedback?

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