About
Welcome to U Stores, part of a family owned independent retail group dating back to 1925. Our aim is to exceed our customers expectations by providing outstanding customer service and quality branded products.
Business details
Business name: Ulster StoresAddress: Strand House, Loughanhill Ind. Est., Gateside Road, Coleraine, Londonderry, United Kingdom BT52 2NRPhone number: +44 7796194638Email: customerservices@ustores.co.ukVAT number: GB 253799615CRN: NI008394
All Feedback (79,156)
- r***w (657)- Feedback left by buyer.More than a year agoVerified purchaseDue to a mix up at the warehouse my item was delayed.The wrong item was sent firstly.However, on contacting the seller, they issued a return label, had the wrong item collected and then made sure the item I had purchased arrived without delay.The customer service rep was polite, professional and friendly.I would thoroughly recommend purchasing items from U-STORES.
- i***2 (311)- Feedback left by buyer.More than a year agoVerified purchaseReliable seller. Prompt dispatch and securely packaged. Very pleased. The item was exactly as described and good value for money. Excellent service. Thank you,
- e***y (1080)- Feedback left by buyer.More than a year agoVerified purchaseOn our purchase listing it said our purchase was delivered two days before it was. Item arrived well packaged as described
- n***2 (1566)- Feedback left by buyer.More than a year agoVerified purchaseBrilliant service from this company. Flask arrived badly damaged, which sadly happens. I contacted the customer service department and a very friendly and efficient lady called Deirdre asked for a photo of the damage. I did this and immediately got a reply offering me another or refund. I chose a refund and this was given in no time at all. Thank you very much. Would not hesitate to use again.
- _***_ (381)- Feedback left by buyer.More than a year agoVerified purchaseGreat find and Good price too. We'll pack and delivered two days early and the postage is FREE. Thank you 5***** for quality and service.
- 3***c (104)- Feedback left by buyer.More than a year agoVerified purchaseHaden themselves say 'glass kettle' which is misleading. So is understandable for a seller to repeat that though ideally that would be corrected. U-stores generously refunded me after I explained I mistakenly forgot to put Argos destination - even though I did later receive it - but then wasn't happy with the transparent heard plastic. So really my mistake that u-stores was unable to change when I notified them. Good seller.