Are you a seller looking for more information? Read our article on selling with bundle discounts
Where bundle discounts are available, you’ll see details of what the seller is offering when browsing a listing or the seller’s shop or profile page. Sellers may offer discounts for buying multiples of the same item or for a mix and match of items.
How bundle discounts work
When you’re browsing a listing or a seller’s shop or profile, you’ll see prompts from the seller where bundle discounts are on offer. These will typically tell you the discounts that apply if you buy 2, 3 or more items together or the bundle discounts available if you buy different items together.
In the details of each bundle discount, you’ll see the percentage off based on the number of items you buy, so you’ll know exactly the deal you’re getting before you go to checkout. You can either add extra items while browsing or at checkout. The savings are applied automatically and are clearly visible before you pay.
Bundle discounts apply to item prices only. Postage and handling are calculated separately and are based on the seller's postage policy.
How returns work with bundle discounts
If you return part of an order purchased with a bundle discount, your refund is based on the number of items you keep after the return.
Example
A seller is offering bundle discounts as follows:
- Buy 2 items, get 20% off
- Buy 3 items, get 30% off
|
Step |
What happens |
Amount |
|
1. You buy 3 items |
Each item costs £10 |
£30.00 |
|
2. Bundle discount applied |
The seller offers 30% off when you buy 3 items |
You pay £21.00 (£7 each) |
|
3. You return 1 item |
You keep 2 items |
— |
|
4. Your order is recalculated |
The 2 items you keep now qualify for the seller's 20% bundle discount. |
2 items = £16.00 (£8 each) |
|
5. Your refund is calculated |
Original payment (£21.00) − New total for the 2 items you keep (£16.00) |
Your refund = £5.00 |
Why isn't my refund £7?
After you return 1 item, your order no longer qualifies for the 3-item bundle discount. Instead, the remaining items are priced using the bundle discount that applies to 2 items.
Your refund is calculated automatically based on the number of items you keep. You don't need to do anything.
Tip
Savings are applied automatically and are clearly visible before you pay.
FAQs
Understand how bundle discounts provide money off your purchases when you buy 2 or more items