2 min article

Paying with PayPal

Paying for items with PayPal on eBay is simple and secure. It's also the payment method most commonly accepted by our sellers.

To pay with PayPal you'll need to have a PayPal account. At checkout, simply select PayPal as your payment method and enter your account information. If you want us to save your details for next time, tick the Remember me box. 

Sign up for a PayPal account - opens in new window or tab

Learn more about paying with PayPal in our Accepted payments policy.

Do you need help with PayPal - opens in new window or tab? Contact them by selecting Help & Contact on the bottom of any PayPal page.

How to link PayPal and eBay accounts

When you link your PayPal account to your eBay account, you don't have to re-enter your PayPal account information each time you pay.

Here's how to link your accounts:

  1. Go to Account - opens in new window or tab in My eBay and find the PayPal Account section.
  2. Choose Link my PayPal account.
  3. You'll be asked to login to PayPal to complete the process.

How to change the PayPal account used on eBay

To use a different PayPal account on eBay, go to your Account - opens in new window or tab in My eBay, find the PayPal account information section and follow the links to be taken to PayPal to update your information.

You can also select the Change link when choosing PayPal as your payment method at checkout.

Problems paying with PayPal on eBay

If you're having an issue paying with PayPal, contact your seller first to let them know that there may be a delay in payment. Then contact PayPal - opens in new window or tab directly to find a solution.

Error message in checkout when paying with PayPal
Please check if your payment details are saved correctly with PayPal. PayPal may in some cases refuse to pay. Try choosing a different payment method in your PayPal account, or if that doesn't help, contact PayPal - opens in new window or tab. Contact your seller to tell them your payment will be delayed. 

Solutions to technical difficulties
You may be using an older web browser not secure enough to make payments or manage your payment methods. We recommend updating your browser to complete your purchase, or clearing the cache and cookies on your computer. For more information about updating your browser and clearing cache and cookies, see our Technical Issues policy.

Why is my PayPal payment pending?
Pending payments can be viewed in your PayPal account and means the seller hasn't accepted the payment yet. We recommend contacting your seller and PayPal customer service.

How to buy on eBay without using PayPal

Sellers on eBay.co.uk have to offer either PayPal or credit card payments. Sellers may also accept bank transfer/bank deposit, cheques and money orders, as well as cash on delivery or payment on collection. Check the payment options a seller accepts before you complete your purchase.

Your payment provider may ask you to take an extra step to confirm your identity through their chosen two factor authentication method, such as a password or SMS code. To avoid any issues, ensure all your details with your payment provider are up to date.

Learn more about card payments and how to buy with vouchers.

If you're having an issue paying with PayPal, contact your seller to let them know there could be a delay in your payment.

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