3 min article

Payment methods policy

Only payment methods offered at eBay Checkout are allowed.

To help provide a safe experience, we only allow payment methods that offer strong protection for buyers and sellers.

What is the policy?

The following payment methods are not allowed:

  • Sending cash through the post
  • Point-to-point cash transfer services such as Western Union or MoneyGram

Direct contact information can only be exchanged after eBay checkout is complete. This includes asking buyers to get in touch with details of alternative payment methods.

The following payment methods, which are offered at eBay checkout, are allowed:

  • PayPal
  • PayPal Credit
  • Credit card or debit card provided via PayPal
  • Credit or Debit card processed through the seller’s merchant account
  • Bank-to-bank transfers
  • Payment upon collection
  • Cheques
  • Postal orders
  • Online payment services such as: Allpay.net, CertaPay, Nochex.com, XOOM

Sellers are not required to offer PayPal for listings in any of the following categories:

  • Cars
  • Motorcycles
  • Aircraft
  • Boats
  • Caravans
  • Trailers
  • Trucks (commercials)
  • Services
  • Property

In some categories PayPal is the only payment method accepted. This will be advised during listing.

Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

 

Tip
Visit Seller Help to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.

Why does eBay have this policy?

This policy helps offer safe, simple payment methods, which strongly protect both buyers and sellers.

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