1 min article

Collection in person

Many sellers offer free collection, especially for large items which may be difficult to post. You can collect the item in person, inspect it before you take it home, and save money by not having to pay for postage.

When you purchase an item that's available for collection, you'll receive information on the item's location at checkout. If you need to know more before purchasing, select Contact seller on the listing.

How to arrange a local collection

After making your purchase, contact the seller to arrange a time and place to collect your item, and agree on how you'll pay for it.

The seller will let you know which payment methods they accept. In addition to PayPal or credit card, you can sometimes pay for items you collect in person with an alternative payment method (as agreed with your seller) either beforehand, or when you pick up your item. Sellers may also accept cash for local collection purchases.

After you’ve completed your purchase, we’ll send an email with a collection code (a QR code and a 6 digit code) to your Messages. You can either print off your email or show the seller the message on the app when you collect your item. The seller will scan or enter the code on the eBay app to confirm you’ve collected your item.

Tip
Items collected in person are still covered by eBay Money Back Guarantee if paid for with PayPal, however eBay Money Back Guarantee does not cover cash on collection transactions, or transactions where the item was not collected by the buyer.

Finding local collection listings

To see listings with local pickup, select Free collection in person on the left-hand side of the search results page when you’re searching for items on eBay.

You can also use Advanced search to filter your search results for listings you can collect in person. Here's how:

  1. Select Advanced next to the search bar.
  2. Enter your keywords.
  3. Go to Delivery options and select Collection in person.
  4. Add your location details and select Search.

Tip
If you're unclear about the collection process, you can ask the seller by selecting Contact seller in the listing.

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