5 min article

eBay Shop terms and conditions

By subscribing to an eBay Shop you agree to these terms and conditions. Your use of this service is subject to the eBay User Agreement and all applicable terms and policies (including any selling limits and listing policies).


Shop subscriptions are made on a monthly basis. You agree that your eBay Shop subscription is for a one month term that will automatically renew each month unless you cancel your subscription.  

All eBay Shop subscription fees are included on your monthly invoice. You agree to all fees (e.g. basic fees, optional fees, eBay Shop subscription fees etc.) for eBay Shop subscribers, which are stated on our eBay fees page. We may amend this User Agreement at any time by email, or via the Messages section of My eBay - opens in new window or tab or by posting the amended terms on www.ebay.co.uk - opens in new window or tab. All amended terms shall automatically be effective 30 days after they are initially posted. Your continued use of our Services after the effective date of these amended terms constitutes your acceptance of them. 

Free-insertion-fee listings and other benefits described on the eBay Shops page are allocated to each Shop subscriber on a calendar month basis. Your unused free-insertion-fee listings and other benefits don’t carry over to the next calendar month and are reset at the beginning of each calendar month.

You are only permitted to have one active eBay Shop subscription across all sites at any one time.

Cancelling your subscription

When cancelling your eBay Shop subscription:

  • You will be billed and agree to pay the eBay Shop subscription fees for the entire calendar month of which you cancel in. 

  • You will continue to receive the same eBay Shop subscription benefits until the end of the calendar month during which you cancel.

  • From the following calendar month, you agree to pay standard fees for any new listings. Please check the eBay fees page for up to date information.

Other terms

We may amend these terms and conditions at any time by posting the amended terms on www.ebay.co.uk - opens in new window or tab. Except as stated otherwise in our User Agreement or elsewhere, all amended terms shall automatically be effective 30 days after they are initially posted.

eBay reserves the right to substitute, replace or remove eBay Shop features and functionality by providing 60 days’ prior notice to you through eBay Messages and/or by email. In addition, eBay may update eBay Shops generally at any time without notice, either on a temporary or permanent basis. Such updates may include changes to the look and feel of eBay Shops or the addition of new features or functionality. 

eBay reserves the right to cancel or to decline to renew your eBay Shop subscription at any time if you do not meet the eligibility requirements. You acknowledge and agree that eBay may, upon 30 days’ notice to you via email, change your eBay Shop subscription level if you don’t meet eBay's then-current applicable subscription requirements. If this occurs, you'll be billed as described above. Such changes may increase or decrease the fees you pay with eBay Shops.

Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn’t, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.

Was this article helpful?