3 min article

Food policy

Certain food products are not allowed on eBay. Listings for food items that are allowed must follow our policy.

We take the health and safety of our members very seriously, so when listing allowed food items, make sure to follow our policy.

What is the policy?

The following and similar food items are not allowed:

  • Unpasteurised dairy products (except cheese that follows government guidelines)
  • Unpasteurised fruit or vegetable juice
  • Wild mushroom (except for morel and shitake mushrooms)
  • Ackee fruit or seeds
  • Expired food
  • Government assistance benefits that can be used for food

Only permitted business sellers are allowed to sell products containing CBD. Food products that contain CBD are allowed only if they comply with all applicable legal requirements, including but not limited to:

  • The product is safe and complies with all applicable legal requirements
  • The product and the listing do not include any health claims or other claims that could be illegal or violate other applicable regulations
  • The product complies with the Illegal drugs and drug paraphernalia policy
  • The product contains pure CBD only
  • The product must meet one of the following authorisation requirements:
    • It is authorised as a novel food by the Food Standards Agency (FSA), or
    • It was on the market by 13 February 2021 and is being considered for authorisation as a novel food by the FSA as evidenced with satisfactory and up-to-date documentary evidence by one of the following:
      • The product is listed on the FSA’s current list of CBD products linked to novel food applications, or
      • There is written confirmation of receipt of an application that was made to the FSA by 31 March 2021, this application’s pending validation and assurance that it has not been rejected
  • The product is listed in only the dedicated Health & Beauty > Natural & Alternative Remedies > CBD Products > Food & Drinks​ category
  • The product is shipped to only England and Wales

When listing food items that are allowed, sellers must:

  • Ensure food items are properly packaged and stored safely
  • Clearly state the expiration date in the item description
  • State how perishable items will be delivered, and ensure they are delivered to the buyer before the expiration date
  • Before selling food items, you must register your business with the UK local authority

Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

Additional information

Be sure to follow relevant laws when listing food items. Here are a few examples:

  • Ingredients: Regulations govern the use of novel foods (including but not limited to CBD), additives, sweeteners, flavourings and colourings
  • Labelling: Labels are required to state, among other things, the food's name, ingredients, any special storage conditions, nutrition information, and place of manufacture
  • Import/export: Laws restrict the import and export of many food products
  • Protected agricultural products and foodstuffs: EU regulation promotes and protects names of quality agricultural products and foodstuffs under three EU schemes known as: PDO (protected designation of origin), PGI (protected geographical indication) and TSG (traditional speciality guaranteed). It is prohibited to name or reference the name of a product registered under these schemes in listings for products that are not covered by the registration. For more information on PDO/PGI/TSG, please click here

To learn more about laws relating to food sales, visit these websites:

To learn more about protected agricultural products and foodstuffs, visit the European Commission website and refer to the list of registered products.

Tip
Visit Seller Help to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.

Why does eBay have this policy?

This policy helps to keep our community safe and helps sellers comply with government regulations.

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