To ensure the safety and well-being of our members, eBay does not allow listings for items that are banned, recalled, or dangerous to a buyer.
What is the policy?
The following types of items are not allowed:
- Products recalled by a manufacturer or government agency
- Products where the sale of the product is prohibited by law or regulation
- Products that pose a health or safety hazard as specified by any government agency
- Current information can be found on the OPSS Product Safety Alerts, Reports and Recalls, the EU Safety Gate: Rapid Alert System website and the OECD Global Recalls portal
- Products without a UKCA marking or CE marking where it is legally required
- Products that don't comply with product safety laws. This includes but is not limited to the Machinery Directive (2006/42/EC), the Electrical Equipment (safety) Regulations 2016, the Plugs and Sockets etc. (Safety) Regulations 1994 and the Cosmetic Directive 1223/2009
- Class 3B lasers and handheld lasers with output power greater than 1 milliwatts (mW). For further information on laser safety, please visit the Public Health England website
- Lighters which breach EU or International regulations, including:
- Giant Lighters
- Child appealing or novelty lighters. For a definition of novelty lighters please see Additional Information below
Sellers can list the following types of items:
- Items complying with these safety standards:
- Permitted lighters may be listed only if they are equipped with a child-resistant mechanism
- Business sellers are permitted to sell new hoverboards or self-balancing scooters that comply with applicable regulatory requirements and safety standards. Sellers need to include a clearly legible scan of the CE certificate that proves that the listed hoverboard complies with the Machinery Directive (2006/42/EC) in the item description
- Eligible sellers can list child car safety seats that comply with EU regulations and are appropriately labelled. You must indicate in your listing the car seat meets this standard. Used car seats are not allowed. See this link for more information
- Eligible sellers can list cribs meeting the British safety standards. Sellers must state in the listing that the crib meets these standards. Used cribs are not allowed
- Eligible sellers can list new bike helmets – used bike helmets are not allowed
- If the product you are selling includes an adaptor, please ensure that the adaptor is permanently affixed and cannot be removed without the use of tools. Please familiarise yourself with the plugs and sockets regulations
Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.
Why does eBay have this policy?
This policy helps sellers follow important government regulations.
Helpful links
- OPSS Product Safety Alerts, Reports and Recalls - opens in new window or tab
- Product Safety Guidelines for Sellers - opens in new window or tab
- Safety Gate: Rapid Alert System - opens in new window or tab
- Using the CE marking - opens in new window or tab
- Using the UKCA marking - opens in new window or tab
- Using the UKNI marking - opens in new window or tab
Tip
Visit Seller Help to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.