What is the policy?
Some products may be sold only by sellers who meet the following requirements:
- Seller has an established history of active selling for at least 90 days, with 100 or more transactions and £1,000 or more in sales in the last 12 months
- Seller maintains a track record of delivering positive buying experiences, including an account that is Above Standard or Top Rated
- Seller complies with all applicable laws, regulations, and eBay policies
- Seller has registered for eBay managed payments and verified their identity
We may, at our sole discretion, restrict a seller's ability to sell these products.
These products include:
Products requiring business seller status
In addition to the requirements above, sellers must be a business seller to sell the following products:
- Baby formula
- Pre-approved e-bikes, new e-bike batteries, e-bike chargers, and e-bike conversion kits - Micromobility devices, lithium-ion batteries, and chargers that have not yet been pre-approved require documentation from a recognized testing lab or the manufacturer showing that the product meets the required safety standards. Business sellers must upload this documentation before listing these products. Used e-bike batteries are not allowed to be sold by any seller in the UK marketplace
- Over-the-counter medicines
Products that may be sold by only UK-registered businesses
In addition to the requirements above, sellers must be a business seller registered in the UK to sell the following products:
Products requiring additional approval
The products listed below may require additional pre-approval requirements, including:
- Documentation to demonstrate compliance with regulatory requirements
- Registration as a business that is located domestically
- Shipment of items domestically
- Use of age verification of the buyer and/or recipient of the shipment
If you are prevented from listing an item and you meet all the requirements above, then you may request approval here - opens in new window or tab. Please confirm your eBay username and then select the category from the dropdown and tell us about your business in more detail in the comments. If you'd like to apply to sell Seller refurbished items, you may request approval here - opens in new window or tab. You can also apply to sell Certified refurbished items here - opens in new window or tab.
These products include:
- Alcohol
- CBD
- Covid-19 tests
- Consignment services or vaults that store a buyer's purchase
- Electronic cigarettes
- Over-the-counter medicines
- Pharmacy medicines
- Refurbished on eBay products - opens in new window or tab
- Sexual wellness products
- Trading card case breaks, box breaks and pack breaks
If you are not approved to sell and had an item either blocked or removed, please do not relist it.
Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn’t, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.
Tip
Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.
Why does eBay have this policy?
This policy helps ensure buyers can purchase safe, authentic items and helps sellers follow important government regulations.