2 min article

Products with eligibility requirements policy

Certain products are restricted to sellers that have pre-approval or meet selling requirements.

What is the policy?

Some products may be sold only by sellers who meet some or all of the following requirements:

  • Seller has an established history of active selling for at least 90 days, with 100 or more transactions and £1,000 or more in sales in the last 12 months
  • Seller maintains a track record of delivering positive buying experiences, including an account that is Above Standard or Top Rated
  • Seller complies with all applicable laws, regulations, and eBay policies
  • Seller has registered for eBay managed payments and verified their identity
  • Seller does not engage in high-risk activities. If we believe a seller is a high risk for not delivering items or delivering items late, we may, at our sole discretion, restrict their ability to sell these products

​These products include:

Products requiring business seller status

In addition to the requirements above, sellers must be a business seller to sell the following products:

  • Baby formula
  • Nappies
  • Disinfecting wipes
  • Hand sanitiser
  • Medical face masks
  • Over-the-counter medicines
  • Tampons
  • Toilet paper

Products requiring additional approval

The products listed below may require additional pre-approval requirements, including:

  • Documentation to demonstrate compliance with regulatory requirements
  • Registration as a business that is located domestically
  • Shipment of items domestically
  • Use of age verification of the buyer and/or recipient of the shipment

If you are prevented from listing an item and you meet all the requirements above, then you may request approval here - opens in new window or tab. Please enter your eBay username and the type of product you wish to sell in the comments section of the document upload page. If you'd like to apply to sell Seller refurbished items, you may request approval here - opens in new window or tab. You can also apply to sell Certified refurbished items here - opens in new window or tab.

These products include:

If you are not approved to sell and had an item either blocked or removed, please do not relist it.

Activity that doesn't follow eBay policy could result in a range of actions including, for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

Tip
Visit Seller Help to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.

Why does eBay have this policy?

This policy helps ensure buyers can purchase safe, authentic items and helps sellers follow important government regulations.

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