Before making your items available internationally, we recommend reading through our International trading policy.
Posting internationally through the Global Shipping Programme
Before adding international postage to your listings, consider using our Global Shipping Programme. The benefits include:
- You only need to send your item to our UK shipping centre and we'll take care of the rest. We'll manage international shipping and customs, and add tracking information so you and your buyer know when the item will be delivered
- If anything goes wrong during international shipping, your seller performance won’t be affected and you won't have to handle eBay Money Back Guarantee cases
- Standard eBay fees (including the international fee for managed payments sellers) will apply to transactions under the Global Shipping Programme
- Some international selling features, such as international visibility, aren't available to managed payments sellers at this time
- Managed payments sellers can use the Global Shipping Program. However, international buyers will need to complete their purchase on eBay.co.uk at this time
Read more about our Global Shipping Programme.
Posting internationally through eBay Delivery powered by Packlink
eBay Delivery powered by Packlink is a platform that allows UK sellers to purchase and print delivery labels at competitive rates - opens in new window or tab. You have the option to pay for your labels as you go, or by invoice.
Once you've printed your labels, simply take your sold items to your nearest drop-off location or have them collected. eBay Delivery offers fully tracked services, protecting you if the item is not received, or damaged in transit. For detailed guidance on the benefits of eBay Delivery and how to use it, see our Buying and printing postage labels article.
How to add international postage to listings
To add international postage to your listing, select the countries you're open to posting to and enter your international postage service and costs. Here's how:
- On the create a listing page, scroll down to the Delivery details section.
- In the International postage dropdown, select Flat: same cost to all buyers.
- If you'd like to use rate tables, tick the Use my rate tables box.
- In the Post to dropdown, select Worldwide or Choose custom location to pick from a list of destinations.
- In the Services dropdown, choose which postal carriers you'd like to offer.
- In Cost, enter your postage charge.
- Enter your package's weight and dimensions.
- Under Exclude postage locations, you can create an exclusion list of countries or areas that you don't wish to post to.
- Enter your item's location.
We may ask you to sign an International Selling Agreement. This is an acknowledgment that your items are subject to the policies of other eBay sites that they appear on, including the eBay Money Back Guarantee - opens in new window or tab.
Bids and prices on a listing automatically appear in both the currency you specify and the currency for the site from which the buyer is viewing the item.
Set your international postage policies
Go to Manage postage preferences to set up a postage rate table where you can specify any of the following:
- A flat postage rate for each country
- A postage rate for each country based on weight, for example, £2.00 per Kg for postage to Italy
- A surcharge on top of your standard worldwide postage cost for certain countries
To add a postage rate table to your listing, scroll down to International postage in the Delivery details section and tick the box beside Use my rate tables.
You can also add postage rate tables to multiple active listings in My eBay > Selling.
Choosing the right courier
Which international courier service is right for you will depend on what you’re selling, where your buyers are located and which services you require.
When choosing a courier, consider if the service include tracking or insurance, or if they arrange customs clearance.
Here is a selection of international courier services used by eBay members:
- eBay Delivery > International Shipping through Packlink
- Royal Mail > International business mail deliver
- Parcelforce > Send your parcel worldwide
- DHL > Export Services – International Express Delivery
- DPD > International
- UPS > International Shipping Services
- FedEx > Outbound shipping services
You may also want to consider a fulfillment partner if the price of your items doesn’t allow international postage, you’re posting to a location with infrastructure challenges or if you’re simply selling overseas a lot.
They take care of your warehousing and inventory management can be beneficial, or even necessary.
Managed payments sellers
There are some differences in selling internationally for managed payments sellers.
If you offer international postage to countries that support managed payments, your listing will be displayed to buyers on the local eBay sites. However, your listings on international eBay sites not currently supported for managed payments will be ended and applicable fees credited automatically.
You can also list items directly on some eBay sites outside of your registered location.
We will continue to expand the number of countries where managed payment sellers can offer international postage or list directly on international sites.
Before we can process payouts for your international sales, be aware that you may need to provide additional verification information to comply with local regulations of the sites you’ve listed on. You may also need to comply with eBay listings policy for that location.
Selling and posting goods from an EU-country to a non-EU country
Packages being sent from the EU to a non-EU country must clear customs, and you must complete the appropriate customs forms. Based on your customs documentation, local customs authorities verify that your item can be imported and define the amount of duties that are due.
Your item could be held up in customs if the documentation you provide is incomplete or incorrect. You may need to pay additional costs if items don’t clear customs and have to be returned. Your courier must arrange for a customs broker in advance – most couriers provide this service automatically.
When you post goods from an EU to a non-EU country:
- Customs duties and import taxes (e.g. import VAT) are applicable
- Excise duties might be applicable for the import of certain goods
- Some countries might also levy customs fees
- Legally, the importer of record (i.e. the person in whose name the goods are imported) is responsible for taking care of any import and customs duties, fees, etc. Who the importer is depends on your offer. You should specify clearly in your listing whether you or your buyer is responsible for customs duties, taxes and procedures
Full details of British and European customs issues can be found on HM Customs and Excise website.
Take a look at our International trading policy for more detailed information on posting items domestically and internationally.