3 min article

Profile policy

Your profile is a great opportunity to let other eBay members know more about who you are. However, because user profiles help promote trust in our community, we have guidelines on how they are used.

Your eBay profile is a great place to share your hobbies and interests, as well as provide information about what you're selling. However, we don't allow you to promote sales off eBay, share contact information, or include any content that could be offensive to other members.

Frequently asked questions


How do I access and edit my eBay profile?

You can access your profile by going to My eBay and selecting your username. Select Edit profile to add or change a profile picture, a cover image, or your profile description.

Read our full policy

Profile policy overview

Use your profile and collections to find other members with similar interests or to promote yourself and build trust with potential buyers and sellers.

We don't allow members to promote items that aren't allowed on eBay or sales outside of eBay in their profile or collections. We also don't allow members to include links to pages outside of eBay. Unless otherwise stated, profile pages have to follow all listing policy guidelines.

Make sure your profile and collections follow these guidelines. If they don't, they may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

What are the guidelines?

Allowed Allowed
  • Using your profile to let other eBay members know who you are
  • Displaying the items you're selling
  • Displaying Feedback you've received
  • Using collections to show other members items you like
  • Telling other members what your favourite hobbies and interests are
Not allowed Not allowed
  • Promoting the sale of items outside of eBay
  • Contact information
  • Nude images, swear words or offensive materials
  • Gratuitous comments about other users or listings
  • Promoting services or items that are not allowed on eBay
  • Including links to pages outside eBay
  • Violations of our other listing policies

Why does eBay have this policy?

Your profile and collections allow you to share information about yourself, your company and your interests with other members. These pages help to promote trust and confidence with potential buyers and sellers. We don't allow members to use their profile or collections to sell merchandise outside of eBay.

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