1 min article

Labels and packaging tips

Find out everything you need to know about getting the items you've sold to the buyer quickly and safely.

Once your buyer's order is confirmed, the next step is getting the item safely to your buyer. Our packing guide offers advice for when you've got a large or awkwardly shaped package to send. Then once you've got your item all packaged up, find out how you can save time and money by printing your postage labels on eBay.

You don't need any special equipment to print labels – just use normal A4 paper in your standard printer and tape them to your package.

Packing your sold items

Learn how to package all of your items, including irregularly shaped goods.

Buying and printing postage labels

Find out how to create and print your postage labels.


Changing the order's postage address

To be protected as a seller under eBay Money Back Guarantee, you should only post orders to the address specified by the buyer at checkout. If a buyer contacts you and asks you to post their item to a different address, you can still do so, but you won't be protected if the buyer opens an eBay Money Back Guarantee claim.

The best option is to cancel the transaction; the buyer can then repurchase the item and check out with the correct postage address.

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