1 min article

Reporting a product that violates an eBay policy

If you think a product in the eBay Catalogue violates any of our policies, let us know and we’ll look into it.

You should only report a product to us when it violates one of our policies. For example, you should report a product if:

You'll find all the rules about what's allowed on eBay in our Listing policies.

If you have an issue with an item you purchased – for example, you haven't received it or it arrived damaged – this is not the right place to report it. Instead, you should work with the seller to resolve your issue. If they can't resolve it, we can step in and help. Find more information in our returns and refunds articles.

If you’re the owner of a copyright or trademark and you believe it is being infringed, you should contact our Verified Rights Owner (VeRO) programme directly.

How to report a product

You can report a product by following these steps:

  1. Select Report policy violations next to the product you want to report.
  2. On the next page, choose File a report.
  3. Make a selection in each of the Report Category, Reason for Report, and Detailed Reason sections.
  4. Choose Submit report.
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