3 min article

Member behaviour policies

One of the foundations of the eBay experience is the level of trust between all members of the eBay community. To maintain that trust, we expect all members to treat each other with respect.

Our policies around member behaviour are in place to protect everyone in our community, and ensure that buying and selling on eBay is an enjoyable experience for all. For more details, please see the individual policy guidelines below.


Profanity policy

We have zero tolerance for members using language that we consider to be defamatory or abusive.

Using eBay's intellectual property policy

Learn when and how you can use our name, logo and other intellectual property.

Site interference policy

Learn why we don’t allow members to interfere with our site or any of its functionality.

Member-to-member contact policy

We encourage open communication between our members through our site but we have rules in place for how contact can be made and messages can be sent.

Contact information in listings policy

Members are generally not allowed to include contact information in public content on eBay.

eBay employee trading and community content policy

Read our rules for eBay employees who buy and sell on our site.

Offers to buy or sell outside of eBay policy

Contacting another eBay member to discuss moving a purchase off eBay creates a risk of fraud, and isn't allowed.

Community content policy

Learn about our guidelines for how members should interact on our community boards.

User agreement

Our user agreement sets out the terms and conditions you agree to when you register on eBay.

User privacy notice (privacy policy)

Learn how you and your personal information are protected on eBay.

Identity policies

To help validate the identity of our buyers and sellers, we require our users to adhere to certain policies.

Encouraging infringement policy

We don’t allow sellers to copy or modify products in a way that would infringe copyrights, trademarks, or other rights.

Cookie policy

Our cookie notice details the information we collect through cookies, and how we use it to improve your experience on eBay.

A-Z index of policies

See a list of all our policies.

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