3 min article

Payment holds on your sold items

We know how important it is for you to receive your money as soon as possible. However, sometimes we need to put a hold on your funds until your transaction is complete.

Payment holds

If your payments are not being managed by eBay yet, we’ll need to place a temporary hold on all of your payments. We typically hold payments for up to 21 days so we can verify that transactions were completed successfully. In some cases we’ll release funds earlier if tracking details are added to the order or if the item is marked as shipped, for example. You’ll find the estimated release date of your payments in My eBay Sold.

Tip
We recommend sending your items as quickly as possible and with tracking – you'll keep your customers happy, and get the fastest access to your payments.

When funds become available for payout

Here are the time frames when your funds will become available for payout

  • 21 days after the buyer pays, or
  • 6 days after the estimated delivery date (if no was tracking provided but the item was marked as dispatched), or 
  • 1 day after confirmed delivery
  • If no tracking is used, we'll check for positive feedback after 3 days (to allow sufficient time for the item to be delivered). If positive feedback has been received, you'll receive the funds within 24 hours. Note: This check is only carried out if no tracking is uploaded. Best practice is to upload tracking so you can receive the funds 1 day after confirmed delivery

We typically hold payments for up to 21 days so we can verify that transactions were completed successfully.

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