With the Global Shipping Programme, you simply send your item to our UK shipping centre, and once it reaches us, your job is done – for all eligible items we'll manage the international postage and customs process for you.
Tip
Before you get started, make sure your account is opted in at the Global Shipping Programme preferences page.
How it works
When you're listing an item, simply select Send it to the UK Shipping Centre, and the rest will be taken care of for you in the International postage section.
Once your item is sold, we'll send you the address of a UK Shipping Centre, along with a unique reference code. Make sure you either print the label we provide or include that reference code if you're using your own label. Then post your sold item to the UK Shipping Centre and the rest of the processes will be taken care of, including international tracking.
The item must weigh no more than 30kg and be no larger than 125,000 cm³, and no longer than 120cm on the longest side. It should be worth no more than £2,000.
Non-managed payments sellers must accept PayPal as a payment method.
Tip
To use the Global Shipping Programme, you'll need to be located in the UK and listing on eBay.co.uk.
How you're protected
With the Global Shipping Programme, you're protected in the following ways:
- You qualify for automatic 5-star protection on postage and dispatch charge detailed seller ratings when you provide free domestic postage to the UK Shipping Centre
- You qualify for automatic 5-star protection on delivery time detailed seller ratings when you post with same day or 1-day dispatch, upload tracking information within 1 working day of receiving cleared payment (or mark the item as shipped if you don't use a tracked service), and the item is delivered to the UK Shipping Centre within 3 working days
- Your buyers will be able to leave you feedback for transactions involving Global Shipping Programme items. However, eBay will remove neutral or negative feedback associated with Global Shipping Programme transactions in some circumstances:
- You aren't responsible for item loss or damage that occurs after the item reaches the UK Shipping Centre. Once an item has been forwarded by the UK Shipping Centre, you won't be responsible for refunding the buyer if an eBay Money Back Guarantee or PayPal Buyer Protection case is filed against you for one of the following reasons:
- A buyer claims an item isn't received or a package is damaged in transit