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5stars
26ratings4stars
10ratings3stars
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3ratings1star
3ratings
28 reviews
Once initially set up, great smoker!
Hesitant to purchase after reading reviews. Unit arrived with no damage, packaged well. No assembly required, just wash everything down and install racks, smoker box, water pan & drip tray. Initially tried to set up on a Sunday afternoon.... this was a mistake as Char-Broil customer service was open, but tech service was not. Set up went well until trying to use the first time. Software downloaded to phone and everything went good, just could not get to proper screen on phone to begin seasoning of smoker. After searching the web and contacting Char-Broil customer service, I found the solution on Char-Broil's web site. All I had to do was "swipe down" on my phone screen to refresh the screen and everything was fine! I wish the instructions provided would have been a little more clear and set up would have been a breeze. I have used the smoker several times and am VERY PLEASED with the results! This smoker produces plenty of smoke to achieve great results. Being able to monitor food while doing other things or running errands is beyond words... I love it. Smoked and reverse seared steaks came out AMAZING! Smoked salmon is excellent as well. I would highly recommend this product!Read full review
Verified purchase: Yes • Condition: new • Sold by: riversedgestore14
Seems to have good quality for the price. It takes along time to finish cooking the meat.
I wish I would have bought a propane instead. This is the first time I owned a electric smoker and found out it takes a lot longer to finish the meat. I usually cook a pork loin in about 3 1/2 hours with propane (with a lot more smoke flavor). It took 8 hours to cook the meat in this electric one. I used the probe to reach the desired temperature 170. The meat was good but lacked the smoke flavor that we are used to. After about 5 hours I put a oven thermometer in it to see what the temperature was and it was 203. All 3 settings (1,2,3,) all say the temp. will cook at 225, so there was the problem. The smoker never reached the 225 degrees. I would not buy another one like this. It seems to be well made though , but not what I'm used too.Read full review
Verified purchase: Yes • Condition: new • Sold by: mjow1ef0tms@del...
app problem
Phone app would not load on my phone. It seems that the app is not compatible with my phone. I found that out only after a conversation with the help line. That would have been good information before I bought it. They suggested I get a new iPhone or use the pre set programs on the smoker. I didn't want to buy $600 phone so I tried one of the installed pre set profiles (#2). Pretty messy, guess I wont be sending it back now. What should have been an 8hr cook was done in just over 4. I checked the meat with a Char-Broil probe and found the temp to be about 205F at the thickest part. No read out from the smoker probe. The smoker had not shut off. From what I could tell, the temp ranged from about 205 at the top to about 270 where the bottom shelf and temp sensor are. I have ordered parts to convert it a remote control. Maybe I will have better luck with that.Read full review
Verified purchase: Yes • Condition: new • Sold by: riversedgestore14
Love it!
Excellent smoker. If you comfortable using your phone to control your smoker than you should definitely buy it! The only downside is their server goes off some times and it will throw you off.( but it will still continue to smoke your food as long as you have power)Read full review
Verified purchase: Yes • Condition: new • Sold by: riversedgestore14
digital smoker
After I ordered this I read the reviews they were not all good. I was a little disappointed But when I started using it I like it you can put your meat in there and forget it. The smoker takes care of it all. Although there could be more recipes on the app it still work the good olé fashion manual way. Good Product just takes some figuring out..Read full review
Verified purchase: Yes • Condition: new • Sold by: acmetools
WiFi Connection Frustration
We were unable to use this product due to WiFi connection issues. We tried both router connections 2h and 5h but could not get the Ap to remain connected which is needed for most of the cooking functions. Very frustrating. This product would be much better if it had dual function capabilities to operate manually if WiFi connection issues exist.Read full review
Verified purchase: Yes • Condition: new • Sold by: riversedgestore14
digital use
I really can not give a good answer,I am sure it is , my problem is that I could not het it set up bc it would not connect to my wi-fi so it is hard for me to say why it did not cook well or perform.
Verified purchase: Yes • Condition: new • Sold by: mjow1ef0tms@del...
Smokin'
WOW, what a deal I bought this at. I've used this now for a while that is why my reply is delayed because I want to give a true tried and experienced use. I'm very pleased and I'm driving my neighbors crazy from the in creditable slight aroma in the air of the various smoke favors I've used. If you hunt, fish, or just enjoy smoked foods and favors I would highly recommend this smoker. GET ONE AND SMOKE AWAY.
HAPPY SMOKER
DURANGO, CO.Read full review
Verified purchase: Yes • Condition: new • Sold by: mjow1ef0tms@del...
Love this smoker...
Purchased this smoker for my husband on his birthday and it has been a big hit. Easy to use and highly efficient. Once the meat goes in, your done. It does all the work for you and I couldn't be more pleased.Read full review
Verified purchase: Yes • Condition: new • Sold by: riversedgestore14
Great smoker for the $
I have used this a couple times now and it works real good and it helps to have the wifi i can put it on warming and it tells me on my phone with a alert when's it ready to put in meat i hit the start button and leave program what meat you have and it sets the time done for you it will alert you when meats done and go to warming stage for 30 min and then shut down you dont have to check for 8 hrs if you cannot be there the smoker box will hold enough for 8 hrs.....Read full review
Verified purchase: Yes • Condition: new • Sold by: riversedgestore14