Condition:
4.74.7 out of 5 stars
143 product ratings

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    116ratings

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    16ratings

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    8ratings

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  • 1star

    3ratings

98 reviews

by Most favourable review

Very practical

Excellent little device. I previously used a professional Nilfisk system with HEPA filter. This was a powerful and noisy device that was useless on carpets and damaged paintwork as I dragged it behind me. The Dyson can be carried, is just as powerful and I acquired a second hand brush extension that works like a dream on carpets as well.
I thoroughly recommend this product.Read full review

Verified purchase:  Yes • Condition: refurbished • Sold by: dyson_outlet

by Most critical review

Great suction - floor tool lets it down

This Dyson is excellent in terms of suction which is very powerful. The major design fault for me is the floor tool. Dyson have done away with the brush that went round the floor tool and replaced it with a useless piece of rubber. You can still toggle the floor tool to 'flatten out' for carpet and rugs or have it 'unflattened' so you can do hard floors. In the 'unflattened' mode is where I had problems as the rubber piece is then in contact with floor, and rather than it being a brush, it just snags along the floor and scrapes. My previous Dyson was the DC5 and the floor tool on this had the retractable brush all the way round so I now have to use a piece of rubber.
The wand now has a suction release trigger which is ideal when you want to do curtains but the hand held part is overly large and clunky as is the main extendable pipe. The long narrow pipe attachment for going under things is too thick and wide and compared to the old tool I had for the DC5 and is mainly too big for getting in small places. On the plus side, the small brush tool is excellent as it has long soft bristles and combined with the powerful suction can easily get into small places effectively and is far better than my round one for the DC5.
I was disappointed with this Dyson and actually arranged to send it back. Something did stop me however, after I gave it another more extensive trial and I have decided I like it enough to keep even though I still hate the floor tool. Having looked at other Dysons, and spoken to Dyson it would seem the floor tools are all similar in terms of the hated rubber bit. You also cannot interchange the tools with different models which would have been a great plus point for the customer although of course not a great marketing ploy for Dyson.Read full review

Verified purchase:  Yes • Condition: refurbished • Sold by: dyson_outlet

by

good machine but flawed design

Pros - easy to manoeuvre, compact, great suction

Cons - tube does not 'dock' securely onto body. It feels flimsy and unstable and falls off easily making storage untidy
- tools are stored on a holster on the handle...any even slightly vigorous action makes them drop off. Earlier models stored them on the body of the machine. This is a retrograde step.
- Head unit has a hard/soft floor setting. But even my full (men's) weight could not change from one to another. You have to pick it up (or get down on your knees) and do it by hand (which then happens very easily). Don't know why it's so hard to do with your foot....I think it's impossible to get the right angle on it without doing it by hand.

Dyson know how to do this stuff....so it is really frustrating to see that they have gone backwards in this later model (my old one was a DC 19...it died, but was the better machine when alive). This is enough for me to recommend looking elsewhere.Read full review

Verified purchase:  Yes • Condition: refurbished • Sold by: dyson_outlet

by

Brilliant hoover!

Absolutely love this hoover. You would never know it is refurbished, looks and performs as brand new. I use this daily in my job as a housekeeper, makes my life easy as it is light enough to manoeuvre and carry if need be while doing stairs etc. Transitions from hard floor to carpet no problem. Tools are super easy to attach and very effective at getting in to awkward spaces. Great!Read full review

Verified purchase:  Yes • Condition: refurbished • Sold by: dyson_outlet

by

Good piece of kit.

Easy to assemble two extra tools carried on the solid handle and the most important thing is strong suction. When it comes to emptying the bin it is very easy, if the switch is a little stiff but I put that down to newness. Cord rewind is good without the cable rewinding too quickly. All in all a happy purchaser.Read full review

Verified purchase:  Yes • Condition: refurbished • Sold by: dyson_outlet

by

compact and easy to use

Great little machine, glides any where,very easy to empty,even the fillter pops out for easy cleanig,Bottom cylinder comes off allowing you to clean the cyclone filter (outside with a blower as it can be a bit dusty)Read full review

Verified purchase:  Yes • Condition: refurbished • Sold by: dyson_outlet

by

Brilliant.

I've two other Dysons and as we have just bought a caravan I decided on a reconditioned one. Wow..it looks brand new. Works really well. I've told all my friends about how great it is. Thank you.

Verified purchase:  Yes • Condition: refurbished • Sold by: dyson_outlet

by

Dyson machines are great

I have not owned a Dyson for some time............why I now ask myself? I had forgotten just how wonderful they are, I had to empty it quite a few times the first time I used it, that just shows how little the vacuum cleaner I previously owned "picked up" from the carpet. I can highly recommend them to anyone, They do say you get what you pay for, they may not be the cheapest on the market BUT they are worth every penny.Read full review

Verified purchase:  Yes • Condition: refurbished • Sold by: dyson_outlet

by

Great vacumm cleaner

Absolutely love this cleaner does a fantastic job,brilliant suction easy to use the only draw back thatvI have is the actual handle and tube are a bit heavy but its not enough for me to downgrade it I would still buy this dyson againRead full review

Verified purchase:  Yes • Condition: refurbished • Sold by: dyson_outlet

by

Super product. Great value.

We had considered many different vacuums before deciding on this. The manoeuvre-ability is very useful. Great to use on stairs and in car. Works well on laminate floors as well as carpets.
Need to move slightly slower when on carpet and be aware of weight-it is fine for me but am aware some may struggle nRead full review

Verified purchase:  Yes • Condition: refurbished • Sold by: dyson_outlet

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