How to Complain: the Essential Consumer's Guide to Gaining Results, Refunds and Redress by Helen Dewdney (Paperback, 2014)

How 2 Complain

excellent book, she knows what she is talking about. I have used this book on a number of occasions with 100% success rate!

How To Complain

Brilliant, useful book. Well worth buying.

Verified purchase:  Yes • Condition: pre-owned • Sold by: worldofbooks08

Brilliant

Excellent guide

Verified purchase:  Yes • Condition: new • Sold by: mylondonsouvenirs