Condition:
4.14.1 out of 5 stars
119 product ratings

  • 5stars

    76ratings

  • 4stars

    15ratings

  • 3stars

    7ratings

  • 2stars

    11ratings

  • 1star

    10ratings

76 reviews

by Most favourable review

great shave quiet

I really like this shaver. I always get a close shave and it seems to get most size hairs long or short. It is also quiet and the battery charge lasts for a long time. I have had one for a few years and it has worked great. I only have 2 complaints and they are that new razor heads are not the original rq12 they are now rq12+. I have never tried the rq12+ but they do not have good reviews. And my other complaint is that the price to replace them is rediculus. That is why I bought a new one.Read full review

Verified purchase:  Yes • Condition: new • Sold by: mstoyzz

by Most critical review

Lack of Quality

This RQ12/62 (RQ12+) is NOT the quality that I have come to expect from a Norelco replacement head. Only 1 or at times 2 of the cutters will stay engaged when the razor is on. I have tried repositioning the the cutter assembly, swapping the cutters around and making sure that nothing is bent/ broken, all to no avail.

Shaves GREAT, if, you want to push it into your face hard enough for the cutters to stay engaged, but, in normal use it ends up pulling the hair quite a bit. Fit on the razor very easily and well. Seems to be a good part till you turn it on.

Norelco refuses to do anything about it, so now I'm stuck with an expensive head that I can't use.

I would NOT recommend this item to my friends.Read full review

Verified purchase:  Yes • Condition: new • Sold by: sunny_life_2015

by

Very disappointing!

Stay away from this ridiculously overpriced, mediocre shaver. Performance declined tremendously after only about 50 shaves. Even before that I had to go over and over the area under my jawline until my skin was irritated. Then it just stopped working, but Philips Norelco, after blowing smoke up my keister, refused even to tell me it wasn't going to honor the warranty because it wouldn't accept my eBay receipt as proof I bought it. I am going back to Braun, who makes far better shavers and stands behind its products.Read full review

by

Close, comfortable, quiet shave

Replaced an earlier Norelco after 5 plus years, yearly change of blades, and much good use. After two weeks can say this Philips Norelco is a real improvement and at $148 cost only 3 times as much as to replace the blades on my old one once again. This one affords a quieter, more comfortable, closer shave. It's also more handsomely designed though I question whether it will be as durable as my last one. Unlike the last one, the heads are said to require--and do-- almost daily cleaning because the whiskers are trapped in the blade holders. In short, I'm a happy customer so far!

And two months later, my admiration for this product only grows. I only need recharge every three weeks or so and the heads need cleaning less than I thought and there's an indicator when it's needed.Read full review

Verified purchase:  Yes • Condition: new • Sold by: webdealin

by

Decent, better than name-brand replacement

Save a ton of money on the overpriced name-brand replacement blades (which wore out on me after 6 weeks, not 6 months as promised), and get these. Obviously the build quality isn't as high, and it wobbles a little, but works just fine. I'll never spend another dime on Norelco's blades! I have a Smart Touch XL.Read full review

Verified purchase:  Yes • Condition: new • Sold by: Z-g-cBFHQ2y@Del...

by

Love this product, Norelco no longer makes this.

This is the only unit which comes with the sideburn clipper, all current unit no longer have that feature. Which means you have to spend money on buy accessories. I would highly recommend this unit.

Verified purchase:  Yes • Condition: new • Sold by: retrotec-inc

by

Good enough of a shave that I am retiring my razor.

Easy to use. Easy to clean. I have a light beard and the shaver has no trouble giving me a quick and clean shave.

Verified purchase:  Yes • Condition: pre-owned • Sold by: primedepot

by

Works very well!

At a garage sale, this shaver was in the free box and still had enough charge left that I took it home and shaved. Shaver worked very well so I ordered this re charger. Charger works very well with this shaver and re-charges rapidly.Read full review

by

Affordable Will see about the Quality

The product is affordable but not the same as pictured. The R12+ is a unique blade, I hope this replacement will shave as close as the OEM. Will see after trying out. You can see the photo on the box is not the same as that received. The Norelco 9000 shaver has the same one pictured on the box.Read full review

Verified purchase:  Yes • Condition: new • Sold by: sunny_life_2015

by

Major Nuisance

This is the third replacement head I have purchased and the first that I have had a problem with. One of the 3 cutter assemblies falls apart each time that it is opened for cleaning and sometimes while shaving. The orange replacement ring becomes dislodged and allows the cutter wheel to fall out. A real nuisance when shaving and an inconvenience when cleaning after each and every shave. The plastic tool provided is necessary to reassemble it each time.Read full review

Verified purchase:  Yes • Condition: new • Sold by: service_parts

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