- All
- New
- Refurbished
- Pre-owned
5stars
343ratings4stars
61ratings3stars
13ratings2stars
7ratings1star
25ratings
405 reviews
Cleans carpets well, but not the best of designs if you have pets.
It is easy to use and definitely makes carpets and rugs cleaner and brighter. However, considering that it is designed for homes with pets, it seems odd that the plastic cover at the front cannot be taken apart for cleaning. We have seven cats and although I use a pet hair attachment on my Dyson vacuum before shampooing, the Vax's cover frequently gets clogged with pet hair and it is incredibly difficult to remove.Read full review...
Verified purchase: Yes | Condition: pre-owned | Sold by: direct-vacuums
Overpriced and Underpowered
Have previously has a Bissell Power Brush, very robust machine, trouble free for 10 years, did a good job
This VAX is like a child`s toy
Cheaply made in China, all a bit wobbly
This is so underpowered, not enough power to operate brushes and suction
Leaked constantly through motor housing
Picks up 1/4 of solution
Blew my houses trip switches multiple times when brushes under load
Spray rate too high, covers a couple of square metres a tank.
Hand attachment leaked from joint
Cannot cope with any slightly uneven floors
Brushes do not go all the way across head, leaves a 4" wet stripe which is an issue when you cannot turn the cleaner around and go back the opposite way.
Did it do a good job of cleaning carpet - no it did not - very very disappointed
Price point on this should be around £60
Read full review...
Verified purchase: Yes | Condition: new | Sold by: ao
Exactly what I wanted!
Have owned many Vax vacuum cleaners in the past so when I was looking for a cleaner it was one of the first places I looked. Its washer and vacuum storage are not massive but its light weight and wanted something I could use on the stairs. Its easy to use so will use frequently. The included detergent allowed me to fill the machine 4-5 times and helped. Read full review...
Verified purchase: Yes | Condition: new | Sold by: stuartwestmoreland
Good value, gets the job done, but suction power is on the low side
VAX products, at least in this price category are made of fairly fragile plastic, so my expectations were not high. Indeed, in this case, one should be careful not to put hot water in the clean water tank. Howver, the parts fit well together, and the whole thing is sturdy enough to be lifted by the handle.
In terms of actual cleaning, I liked the result, the carpets look a lot cleaner, but where they are even slightly more soiled, pre-treatment is required. I was actually more impressed with the results when using the upholstery tool, both on chairs inside the house and on car seats and interior. All in all, was a good purchase.
One thing I am not happy about is the suction power. The amount of water the cleaner collects is a small fraction of what it dispenses -- compared to its bigger rental brothers. The result is that most of the dirt does not make it to the waste water tank but gets stuck on the brushes and pipes, so needs to be removed by hand. This is again better when using the upholstery tool.
In summary: gets the job done, but requires a lot of fiddling around to remove dirt. I would consider a more powerful one if I needed to choose it again.Read full review...
Verified purchase: Yes | Condition: new | Sold by: vax_outlet_store
Great for houses with kids and dogs
Easy to use - cleaned rug in house with toddler and dog took up a lot of dirt and hairs. Took a while to dry but pleased with result. Tanks easy to clean just a bit difficult to clean main hoover head.Read full review...
Verified purchase: Yes | Condition: new | Sold by: vax_outlet_store
Great Product, very reasonable weight and easy to use
It's a Vax our previous ones have also been the same brand.They were good but this one is even better,both in power and build quality.
Would always recommend this brand as we have had the same brand for the last 8-10 years and every single one has been good. Read full review...
Verified purchase: Yes | Condition: refurbished | Sold by: direct-vacuums
come on VAX u should b the best....
does what it should do but not great my expectations were higher being vax the suction was not great the angle seemed wrong from middle to the front ,i replaced the wheels with cotton bobins which improved the suction also the tanks should be a bit larger ,not having to change water so often ,,,ooverall it does clean carpets but being that it is designed for the job it should be better a little bit of sitting on their laurals etc regards pete smith...Read full review...
Verified purchase: Yes | Condition: new | Sold by: vax_outlet_store
Really Good Power Washer
We had a Vax Rapid Spruce & thought that done the job of cleaning our carpets, but my sister purchased this new model, I saw it & we got one too. I thought our carpets were clean, it wasn't that long ago we had just done them with the spruce. The Duel is fabulous & really got into the carpets, obviously had a deeper clean with the Duel. It seemed like we had newer carpets again & with this one having an upholstery attachment, the sofa & chair was cleaned too..Very Happy
Read full review...
Verified purchase: Yes | Condition: new | Sold by: vax_outlet_store
Decent carpet cleaner, but needs bigger tank.
Decent cleaner, especially the hand tool. The hand tool is ideal for car seats and stairs and also sofas. Struggled a little when cleaning our rug, but I think it’s because I’m not 100% sure if I was dispensing/using the cleaner the correct way. For the price you can’t go wrong really.Read full review...
Verified purchase: Yes | Condition: new | Sold by: buyitdirectdisc...
New product, but not new.Disappointment!
We bought a Vax dual power brand carpet washing machine. The product has arrived.
In your product introduction, you wrote that my product was new and it was never used, so we bought the product. But there are visible scratches on the product, the product is used and the brush is wet. I will complain you where necessary.Read full review...
Verified purchase: Yes | Condition: pre-owned | Sold by: direct-vacuums