Condition:
4.84.8 out of 5 stars
124 product ratings
  • 5stars

    103ratings
  • 4stars

    18ratings
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    1rating
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    2ratings

Would recommend96% agree

Good value94% agree

Good quality95% agree

118 reviews

by Most favourable review

Arrived on time, packaged well. Albeit the cleaning solution had leaked considerably in the box! I appreciate it is a refurbished item, so wasn't go

Arrived on time, packaged well. Albeit the cleaning solution had leaked considerably in the box! I appreciate it is a refurbished item, so wasn't going to be perfect. But am disappointed that the handle was cracked and that there was old cleaning residue within the pipes, cleaner heads and accessories. So far only tested to see if it works (motor runs and suction) awaiting the warmer weather before cleaning carpets in ernest.Read full review...

Verified purchase:  Yes | Sold by: vax_outlet_store

by Most critical review

It's okay. Sum parts don't work.

I used it once on a deep clean It works great for the carpet. But the tools for the stairs and upholstery don't work. And I have some stains on my carpet that did not come out. Maybe I will go over again. It's got a guarantee for one year, so I will have to get in touch with them. If you get brand new you get six years guarantee.Read full review...

Verified purchase:  Yes | Condition: refurbished | Sold by: vax_outlet_store

by

good machine

after my previous vax had died i wanted another. i read loads of reviews and the vax platinum cam up as a good machine. but! the price was too much for me, so i started looking at second hand and vax reconditioned came up for near half the price of new with a warranty. i bought it.
put it straight to work and it performed brilliantly slurping what looked like gravy out of the carpet.
my only gripe is it needs its tanks emptying and filling more often than my old machine but on the whole i am impressed and satisfied. also an accessory was missing and vax customer service supplied it without fuss
reconditioned? the machine showed no signs of use, like new just in a plain box. ex showroom?
but i dont mind for 50% discount
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Verified purchase:  Yes | Condition: pre-owned | Sold by: vax_outlet_store

by

Great but too heavy

Had to return this item as although we were pleased with cleaning power etc. we found the product far too heavy for us to use safely and for this reason could not fully recommend it We are elderly and had not taken into consideration that we do not have the strength and energy that we had twenty years ago when we last owned a vax carpet cleaner. Read full review...

Verified purchase:  Yes | Condition: pre-owned | Sold by: vax_outlet_store

by

Best carpet cleaner I’ve used

I’m really impressed with this cleaner. I’ve hired a rug doctor and a karcher but this is just brilliant. Having a hairy large dog means cleaning carpets at least twice a year is essential. The karcher was good but the van is excellent. The agitation brushes have cleared the traffic stains in the hallway much more efficiently and drys so much better too. It’s ever so well built too, not as heavy as I expected. I’m so so pleased I’ve invested in this vax cleaner. It’s even cleaned my tiled kitchen better than anything else I’ve tried. It does take pile off the carpets so I’m resisting temptation to use it every month as I think the carpet may not enjoy that!! it has saved renting, heaving a heavy industrial unit around and in a year will pay for itself.Read full review...

Verified purchase:  Yes | Condition: pre-owned | Sold by: vax_outlet_store

by

Refurbished Is a Cheaper Way to the Very Best Carpet Cleaner

This is from the manufacturer's refurbished site so you get what is an effectively new product for far less with the usual full guarantee.
This particular cleaner regularly comes out top in reviews and it does deliver everything promised. It is said to out-perform anything normally hired. Your carpets will get thoroughly cleaned and the hose tool does stairs etc. very well.
It is quite economical on water and cleaner when used properly.
It is bulky and although every effort to reduce weight has clearly gone into the design, it is going to be heavier than some. That is worth it though for the better cleaning power.
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Verified purchase:  Yes | Condition: refurbished | Sold by: vax_outlet_store

by

Very pleased with the carpet cleaner. Managed to assemble and operate all on my own! (Usually husband does these kind of things). Can definitely see t

Very pleased with the carpet cleaner. Managed to assemble and operate all on my own! (Usually husband does these kind of things). Can definitely see the difference with my carpets and they look much cleaner. Also used on the rug which the dog regularly uses that came up a treat! All in all very pleased and better than expected.Read full review...

Verified purchase:  Yes | Sold by: vax_outlet_store

by

Well worth it - effective and easy to use!!

Pet owner review:
I’ve only received my vax in the last week but I’ve used it twice to clean two rugs downstairs.
The one rug is fairly new and looked clean but it really drew out some dirty water, I was shocked! Unfortunately my elderly dog had an accident on it a few days later but it was easy to clean up and there is no pee stain or smell.

The other rug is a lot older and having three dogs you can imagine… I’m going to need to wash that one a few times but from the first go it looked so much brighter and smells fresher.

I don’t have carpets elsewhere, I’ve just bought it for the rugs which get a lot of use.

For the vax itself I found it incredibly easy to use. For its bulk I still feel it’s highly manoeuvrable and operation is incredibly simple. I’ve not really used the hose yet but it is very long (and heavy) so can imagine it would do the stairs no problem. You will need more cleaning solution than you expect so make sure you purchase a larger bottle at the same time.

The water extraction is good, I’d seen a YouTube review video which showed a lot of excess water must have been left in the carpet when comparing what was put into the clean water chamber compared to what came out but when I’ve checked my tanks I think it’s done a real good job of extraction. My big rug is incredibly thick and heavy quality and it’s just damp to the touch and totally dry in a few hours, where as my thinner rug was dry in an hour.

I’m impressed and really glad I purchased this, I’m sure it will be getting regular use as my home now smells and looks fresher.
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Verified purchase:  Yes | Condition: pre-owned | Sold by: vax_outlet_store

by

Vax Platinum Power Max Carpet Cleaner

Fantastic machine although I do have one major problem. It's incredibly heavy(9.6 kilos) but the extra long hose helps to mitigate any carrying difficulties. And yes, it is very noisy...just make sure the neighbours are out when you want to use it!! My lovely cleaning lady is bowled over by this cleaner, says it's better than hers as it does the stairs and upholstery as well as all the carpets. Definitly, worth the.money, so all in all a good buy.Read full review...

by

Good results

Carpets haven't been properly cleaned for a while, I had to clean the front room 3 time's and am very pleased with the results, it does go through a lot of solution so I suggest you buy in bulk the 500ml supplied wouldn't be enough to even do one room if it need doing more than once, only issue I have is removing the attachments from the hose, literally need a knife or screwdriver to lift the tab otherwise you can't remove the attachment, not the end of the world but should be a better release system? Also the hose only clips in on 1 side so it's easy to dislodge if the hose is pulled from the opposite side, l don't see the point of the pre treatment wand just put the solution in a old trigger spray bottle and treat stains that way, small gripes but cleaning results great.Read full review...

Verified purchase:  Yes | Condition: pre-owned | Sold by: vax_outlet_store

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