Choose how to receive payment

eBay now manages payments and will send your payouts directly to your bank account. Your fees, expenses and charges will be deducted automatically from your earnings before you get paid. To learn more about the recent change, visit the Payments page here.

Making it easy for your customers to pay you quickly is crucial to the smooth running of your business.

You can specify how you want to be paid when you create a listing or by creating a payment policy in My eBay.

Credit card payments

You can also accept direct credit card payments as long as your business can process them. Your buyer will give you their credit card details by phone or email, and you will need to process the payment outside of eBay.

Additional payment methods

It’s increasingly uncommon for buyers to want to pay via cheque or postal order, but you can still choose whether you want to accept them as payment methods or not. 

If a buyer chooses to pay by cheque or postal order, they will post it to you as payment after the sale is confirmed. Once you receive the cheque or postal order, pay it into your bank account and only post the item once the funds have cleared.

You can also choose cash as a payment method if you list your item for collection in person.

Create a payment policy

Save time by adding your preferred postage, payment and returns options to business policies that you can apply to your listings.

Read our business policies guide to get started.

Special instructions

At My eBay > Account > Site Preferences > Manage communications with buyers you can decide whether or not your buyers can provide special instructions when they send payment. For example, they may ask you to address the package to a different person, if it is a gift.

You can disable this option if you’re selling lots of items or if you have automated operations, and are not able to make adjustments to orders before they are dispatched.