Get 1:1 support with free Seller Clinics
Grow your business with advice from an expert Marketplace Advisor.
Fast, flexible support with Seller Clinics
Eligible business sellers can now take advantage of free Seller Clinics to give you easy access to growth support when you need it. Simply book a phone call appointment and you’ll be paired with a Marketplace Advisor who can offer you personalised advice on how to grow your business.
How can Seller Clinics support your business?
If you’re looking for new ways to scale your business, a free Seller Clinic appointment can help you with expert advice - tailored to the unique needs of your business. Whether you’re looking for advice on eBay’s extensive range of services and tools, or new opportunities for growth, speaking to an eBay expert during your 45-minute session can help you take your business to the next level.
You can get support with:
- eBay foundations
- Delivery and selling overseas
- Taking your Shop to the next level with eBay tools and services
- Marketing your Shop on and off eBay
- Accelerating growth with eBay Advertising
- Retail and seller standards
To get the most out of your Seller Clinic session, choose a topic you’d like support with. This will help your Marketplace Advisor prepare ahead of time to maximise your time together.
Book an appointment
Simply book an appointment via Calendly. Select a date and time that works for you, and one of our expert Marketplace Advisors will give you a call at your allotted time.
Please note that appointment times can be edited within Calendly. However, we ask that you try to keep your original appointment time, so you can be paired with the Marketplace Advisor that has prepared for your unique topic.
Hear from our sellers
classicpro-tools-uk
‘Very satisfied! The service was fast, knowledgeable, and friendly. What stood out most was how genuine and helpful he was. It felt like I was speaking to someone who really knew their stuff and cared about sorting the issues. Great experience overall!’
100e-gt
‘I had a very good experience with your Seller Clinic today. Ben was very helpful, with some excellent advice and useful tips, all delivered in a very professional manner. He was also very patient, working with a bad phone connection.’
rosey0798
‘Fantastic. I got so much more from this session than I ever imagined. Very grateful for the help, and I look forward to seeing the results.’
sunshine_and_moonbeams
‘A really useful session which provided me with a to-do list of key ideas.’
FAQs
Is there a charge associated with booking a session?
No, the session is free of charge.
Can I book a follow-up session with the same Marketplace Advisor?
You’ll be assigned a different Marketplace Advisor for each session, so won’t be able to book one with the same advisor. However, every advisor is equipped to deal with a broad range of topics and will be able to offer a fresh perspective.
Do I need to provide anything ahead of the appointment?
No, getting started is easy. Just book an appointment via the provided Calendly link and select the topic you’d like to discuss.
What can I expect to get from the session?
You can expect to speak with a Marketplace Advisor who will provide personalised advice for your eBay business, based on the topic you’ve pre-selected to discuss during the session.
How many of these sessions can I make use of?
You can take advantage of 3 Seller Clinic sessions per calendar year.
Who is eligible to make use of Seller Clinics?
Seller Clinics are available to business sellers who:
- Are registered on the eBay.co.uk site
- Have delivered a Gross Merchandise Value (GMV) of less than £85,000 for their business on eBay within the calendar year or the 12 month period before their first appointment.