Business Seller Update March 2021

Enhanced ways to help you list using market insights, new tools to promote and create offers, and a better post-sales experience for sellers and buyers in 2021.

Business Seller Update March 2021

Welcome to the Spring 2021 Seller Update

A short message from eBay General Manager Murray Lambell

Watch the video message from Murray Lambell

Listing & Promoting

Read up on all the latest item specifics updates. There will be a unified listing experience across multiple devices - desktop, mobile and tablet. We’re also introducing new promotion features such as Coded Coupons as well as automated campaigns for Promoted Listings.

Item specifics changes

Unified listing experience

Promoted Listings enhancements

Introducing Coded Coupons

Running your business

Discover the new Terapeak Sourcing Insights tool which will help you identify the best categories to list your inventory as well as a range of other enhancements to Terapeak Product Research. Improve your business efficiency and  manage all of your post-sale claims in one convenient location in Seller Hub.

We are shortening the time it takes to cancel items and you’ll soon be able to offer partial refunds for auto-accepted returns. We’re adding further seller protection for sellers who get caught in Below Standards and “Very High” Service Metrics evaluation. There will be a policy update in Service Metrics which will enable further restrictions on sellers with a “Very High” number of “Item not as described” and “Item not received” return requests. 

Importantly, find out about the upcoming tax law changes in the EU which will mean new requirements for all marketplaces. Read up on how you can prepare to comply with the changes in time.

New cancel function for unpaid items

New partial refund option on auto-accepted returns

Updates to how you manage post-sale issues

New Terapeak Sourcing Insights tool and Research Tab enhancements

Changes to VAT requirements for Germany

Upcoming EU-wide VAT changes


New invoice format for managed payments and expanded payments support for international sellers.

Managed payments updates

Category and classification changes

Read about the category and classification changes coming to in May.

Category changes in May

Changes on our international sites

Do you sell on our other eBay sites? We've summarised the international changes for you.

International changes

Have your say on the Spring Update 2021

Sellers are talking about the Spring 2021 Seller Update in the eBay Community.

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