Save money and simplify your postage with QR codes

Save time and money with printerless labels from the Royal Mail, all from the convenience of your smartphone or tablet.

What you need to know

When you purchase Royal Mail labels via eBay, you no longer need to print them at home. Instead, a QR code will now be automatically emailed to you to be redeemed at the Post Office. 

A Post Office cashier will scan your QR code and print the label. It’s quick, easy, and helps save money since you won’t need to use your own printer and can buy discounted labels online compared to in-store.

How posting with QR codes works

  1. After the sale
    Go to your sold listings on My eBay or Seller Hub to generate the delivery label from your preferred carrier service.

  2. Generate the label and get your QR code
    Under ‘Service’, choose a QR code-enabled postage service. You can then download your QR code from the label summary page. We’ll also email the code to you.

  3. Post your item
    Take your item to the Post Office and show the QR code on your smartphone or tablet to the cashier. They’ll print the label and attach it to your item. Alternatively you can use a Post Office self-service kiosk.
Example of a QR code


It's a scannable image that consists of black squares and dots which represent certain pieces of information.

Yes, buying labels on eBay gives you access to online pricing which is cheaper than buying in-store.

If you purchase a QR code-enabled service you’ll be provided with a QR code that will be automatically emailed to you along with your label.

If you download the QR code to your computer, you'll need to send the code to yourself via email or messaging app. If you purchase a label on your phone and download from the label summary page, it will be saved to your photos. The easiest way is to access your emails on your phone where the QR code will be attached to an email confirming the label purchase.

No, show the QR code on your phone at a Post Office counter and they’ll print the postage label and attach it to your item. Or, you can use one of the Post Office self-service kiosks to scan the QR code and print the label yourself at a Post Office.

The email containing your QR code will show the item it relates to.

No, the QR code will be automatically emailed to you, or you can download it.

Yes, you’ll still be able to print out a label when you buy other types of postage via the eBay platform.